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RCA TM580 manual 116

Models: TM580

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Chapter 6

Troubleshooting

116	E-DOC-CTC-20050429-0102 v1.0

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RCA TM580 manual 116

Contents

SpeedTouch580 Page SpeedTouch 580 Trademarks CopyrightDocument Information Contents SpeedTouch Web Interface Software Upgrade UPnP on Windows XP Systems 113 Reset to Factory Defaults 115 About this User’s Guide About this User’s Guide Your SpeedTouch SpeedTouch Features Hardware Specifications Software FeaturesHardware Specifications Software Features Chapter Indicator Description Name Colour State SpeedTouch LED BehaviourIndicator Description Name LED Status Ethernet LEDsHow to Access your SpeedTouch Access Method Can be used toAccess via the Web Interface Command Line Interface CLI Access via CLIFor more information, see Quote site command on Select All Programs Accessories Command Prompt Username AdministratorOpen a Command Prompt window Access via FTPFile Transfer Protocol FTP Common FTP commands Command You can use toHome/doejohn1$ftp 192.168.1.254 Connected to Disabling remote access Remote AssistanceChapter Local Network Setup Menu select Home Network DevicesWired Ethernet For more information, see Device settings onSupported operating systems USBSystem requirements Windows Found New Hardware Wizard appears Wireless Ethernet Wireless Basics Regulatory Domain Allowed Radio ChannelsAntennas Connecting First-time Wireless Clients Wireless Security onWireless Network Connection window appears Click Connect AnywayWireless device settings Wireless Security Access Control List ACLChapter Connecting Additional Wireless Clients Click Configure Select Allowed on Wlan and click ApplyRegistering clients via association button Extending the Range of Your Wireless Network Chapter Internet Connectivity Dial-In Clients See 3.1 SpeedTouch Web Pages on page 37 to proceed SpeedTouch Web Pages Terminating an Internet session IGD Control Agent Starting an InternetSession Control onInternet connection status Terminating an Internet session Prerequisites Configuring a broadband connection MS Windows XP BroadBand ConnectionChapter Starting a broadband Internet session Network and Dial-up connections YourISPTerminating a broadband Internet session Click DisconnectOn the Apple menu, click System Preferences Mac OS X PPPoE Dial-in ClientClick Apply Now Chapter SpeedTouch Web Interface IntroductionSpeedTouch DocumentationNavigation Menu Language Bar Navigation Bar Notification Area TasksMenu Collapsing and expanding the menuSpeedTouch ToolboxLanguage Bar Navigation Bar Notification Area Tasks SpeedTouch home HomeSpeedTouch Broadband Connection Toolbox Home Network Information Configuration Event Logs Update SpeedTouchInformation SpeedTouch Easy Setup Pick a task... list, click Set upAccessing the Restart RestartRestarting your SpeedTouch Pick a task... list, click RestartConfiguration Backup & Restore Accessing the Backup & RestoreSaving your current configuration Restoring a previously saved configurationReset to Factory Defaults Indicator Description Event LogsUpdate Updating the SpeedTouch system softwareBroadband Connection Internet ServicesBroadband Connection menu Connectivity Check Click Check ConnectivityDSL Connection Internet Services Internet Service Settings Accessing the InternetService Settings On the Broadband Connection menu click Internet ServicesToolbox Username Password URLGame & Application Sharing Accessing the Defined Games & Applications Defined Games & ApplicationsAccessing the Game or Application Definition Overview Configure UnderGame or Application Definition Adding a Port Translation ruleNew Game or Application Parental Control Allow is selected under Action for Unknown Sites Block is selected under Action for Unknown SitesClick Redirect in the Action list Under Content Based Filtering you are able toClick Allow in the Action list Accessing this page Proceed as follows Web Filtering ActivationWeb Filtering Activation Standard license activation Click StandardContent Level Icon DescriptionNew Content Level Content level creation Proceed as followsContent level configuration Content level definition Under Pick a task..., click Create a new content levelChapter Firewall HighIntrusion Detection On the Dynamic DNS page, click Configure Dynamic DNSUser Management Edit User Accessing the User Edit Editing a user accountOn the Toolbox menu, click User Management Changing the default Change Default UserUser Add User Devices Home NetworkInterfaces Devices Accessing the device settings Overview Device SettingsConnection Sharing Assign Public IP Server, as described in 4.5.2 Game & Application Sharing onWireless Device Settings Accessing the wireless device settings OverviewAccessing the Access Access Point SettingsPoint settings Broadcast Network Name Allow New DevicesEncryption Bits, AlphanumericSelect WPA-PSK Encryption New stations are allowed automaticallyNew stations are allowed via registration New stations are not allowedAccessing the WDS SpeedTouch configuration Configuring WDSUnder Pick a task..., click Scan for wireless accesspoints Interfaces Assigning a new IP address to the SpeedTouch Interface SettingsUnder IP Addresses Dhcp Pool Accessing the Dhcp PoolOn the Home Network menu, click Interfaces Dhcp Pool 102 Software Upgrade System software upgradesIntroduction Starting the Upgrade Wizard Upgrade Wizard on Setup CDSee Upgrade procedure on page 105 to continue 105 106 System software downgradeTroubleshooting General SpeedTouch Troubleshooting SpeedTouch does not work SpeedTouch unreachableWired Ethernet Troubleshooting LAN LED does not light upWireless Ethernet Troubleshooting Not able to connect wireless clientsUpgrade Troubleshooting Upgrade via Setup CD 112UPnP on Windows XP Systems 114 Adding IGD Discovery ControlResetting your SpeedTouch Hardware reset Software reset116 Page Need more help?