Troubleshooting
If there is a problem, try the following suggestions. If the problem cannot be solved, contact your equipment supplier or ResMed. Do not attempt to open the unit.
Problem | Possible Cause | Solution |
|
|
|
No display. | Power not connected or | Ensure the power cable is |
| switch at back is not on. | connected and that the |
|
| switch at the back of the |
|
| unit is in the ON position. |
Insufficient air | Ramp Time is in use. |
delivered from the |
|
VPAP. |
|
Wait for air pressure to build up.
| Air filter is dirty. | Replace air filter. |
| Air tubing is kinked or | Straighten or replace |
| punctured. | tubing. |
| Air tubing not connected | Check air tubing. |
| properly. |
|
| Mask and headgear not | Adjust position of mask |
| positioned correctly. | and headgear. |
| Plug(s) missing from | Replace plug(s). |
| access port(s) on mask. |
|
| Pressure required for | See your clinician to |
| treatment may have | adjust the pressure. |
| changed. |
|
|
|
|
The VPAP does not | Power cord not connected | Connect power cord |
start when you | properly. | firmly at both ends. |
breathe into the |
|
|
mask. | Power outlet may be | Try another power outlet. |
| faulty. |
|
| The VPAP unit not | Switch power switch at |
| switched on. | rear of the VPAP to ON. |
| SmartStart not on. | Enable SmartStart. |
| Mask Alarm has been | Disable Mask Alarm to |
| enabled; SmartStart has | enable SmartStart. |
| automatically been |
|
| disabled. |
|
