Problem/Possible Cause | Solution |
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Displays error message: SYSTEM ERRxxxx Call Service! or Exxxx (where
xxxx defines an error)
Component failure. | Record error number and call service. |
Displays error message: Check tube!! Key if done
Air tubing is loose or blocked.
Check that the air tubing is connected securely to your mask and the air outlet to the front of the S8 Series II. When you have checked the air tubing, press the Start/ Stop key to restart the device. If this does not clear the message, disconnect the power cord and then reconnect it to restart the device.
The following message is displayed on the LCD after you try to update settings or copy data to the Data Card: Card Error Remove Card
Data Card is not inserted correctly.
Check that the patient is inserting the Data Card into the Data Card module with the arrow facing up, while the S8 Escape II is switched on and not delivering therapy (standby mode).
The Data Card is only partly inserted.
You may have removed the Data Card before settings were copied to the
S8 Escape II.
The card is not a ResScan Data Card.
Ensure that the Data Card is inserted into the Data Card slot as far as it will go.
Reinsert the Data Card and wait for the Settings Success Remove Card message to appear on the LCD.
Only use a ResScan Data Card.
The following message is displayed on the LCD after you try to update settings or copy data to the Data Card: Settings Error Remove Card
There is a data error on the | Contact your clinician immediately. |
Data Card. |
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The following message is NOT displayed on the LCD after you try to update the settings using the Data Card: Settings Success Remove Card
The settings were not | Contact your clinician immediately. |
updated. |
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The following message is displayed on the LCD after you try to update settings or copy data to the Data Card: Settings Invalid Remove Card
The identification details on | Contact your clinician immediately. |
the Data Card do not match |
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the identification details on |
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your device. |
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