Manuals / Brands / Computer Equipment / Printer / Ricoh / Computer Equipment / Printer

Ricoh 3030 Troubleshooting, ❖ Alert messages, ❖ Status messages

1 176

Download 176 pages, 4.35 Mb

Troubleshooting

Troubleshooting

Error & Status Messages on the Display Panel

This section describes the principal messages that appear on the panel display. If a message not described here appears, act according to the message.

Reference

Before turning the main power off, see “Turning On the Power”, General Settings Guide.

❖ Status messages

Message	Status

Hex Dump Mode	In the Hex Dump mode, the machine receives data in hexadec-
	imal format. Turn off the machine after printing, and then turn
	back on.

Offline	The machine is offline. To start printing, switch the machine
	online by pressing [Online] on the display panel.

Please wait.	The machine is preparing the development unit. Wait a while.

Printing...	The machine is printing. Wait a while.

Ready	This is the default ready message. The machine is ready for
	use. No action is required.

Resetting job...	The machine is resetting the print job. Wait until “Ready” ap-
	pears on the display panel.
	pears on the display panel.			8

Setting change...	The machine is setting changing. Wait a while.
Setting change...	The machine is setting changing. Wait a while.

Waiting...	The machine is waiting for the next data to print. Wait a while.

❖ Alert messages

Messages/Second messages	Causes	Solutions

Authentication has failed.	The login user name or pass-	Check your login user name
	word entered is incorrect.	and password.
	The machine currently cannot	Consult an administrator.
	perform authentication.

Ethernet board has a prob-	An error has occurred in the	Turn off the main power
lem.	Ethernet board.	switch, and back on again. If
		the message appears again,
		contact your sales or service
		representative.

HDD has a problem.	An error has occurred in the	Turn off the main power
	hard disk drive.	switch, and back on again. If
		the message appears again,
		contact your sales or service
		representative.

149

Contents

Printer/Scanner Unit Type Operating Instructions Printer Reference Page Page TABLE OF CONTENTS 1. Getting Started 2. Preparing the Machine 3. Setting Up the Printer Driver 4. Other Print Operations 5. Printer Features 6. Using the Document Server 7. The Functions and Settings of the Machine 8. Appendix Manuals for This Machine ❖Printer Reference (this manual) ❖Scanner Reference (PDF file - CD-ROM1) ❖Manuals for DeskTopBinder Lite [Setup] ❖Other manuals How to Read This Manual Page 1. Getting Started Control Panel 11.Function keys 12.Function status indicators 13.m: Data In indicator ❒Keys dimmed (for example, ) cannot be used 1.Operational status or messages 3. [Form Feed] 6.[Error Log] 7.[Spooling Job List] 4.[Job Reset] 8.Paper Tray Status indicators User Authentication A Press the {User Tools/Counter} key. B Press [→ Logout] C Press [Yes] [Yes] D Press the {User Tools/Counter} key Connecting the Machine A Turn off the main power switches of the machine and computer B Plug the cable into the connector on the machine’s interface ❖Parallel Connection ❖IEEE 1394 (SCSI print) Connection D Turn on the machine's main power switch E Turn on the computer ❒When using Windows 95 / 98 [Cancel] B Turn off the main power switch Make sure the main power is off. See “Turning On the Pow- er” Setting Paper on the Bypass Tray B Adjust the paper guides to the paper size ❒ If the paper guides are not flush against the paper, skewing and misfeeds might occur 1.Extender Page I Press [Horizontal] K Press [OK] The paper sizes entered are dis- played L Press [OK] M Press the {User Tools/Counter} key 2. Preparing the Machine Quick Install [Exit] Confirming the Connection Method ❖ Windows ❖ Windows XP ❖ Windows Server ❖ Windows NT For the Standard TCP/IP port, see p.30 “Using the Standard TCP/IP Port” Using as a network printer Page Using the SmartDeviceMonitor for Client Port A Quit all applications currently running B Insert the CD-ROMinto the CD-ROMdrive D Click [PCL/RPCS Printer Drivers] E The software license agreement appears in the [License Agreement] dialog box F Select the printer driver you want to use in the [Select Program] dialog box N O Select the printer you want to use, and then click [OK] [Specify Address] P Q Select the [Default Printer] check box to configure the printer as default F Select a printer driver you want to use in the [Select Program] dialog box G Select the machine model you want to use H Double-clickthe printer name to display the printer settings I Click [Port:], and then click [Add] J Click [SmartDeviceMonitor], and then click [OK] [Printer URL] http://192.168.15.16/printer https://192.168.15.16/printer [IPP Port Name] N Click [Detailed Settings] to make necessary settings Windows 95 / 98: A Open the [Printers] window from the [Start] menu [Printers] B In the [Printers] window, click the icon of the printer you want to use. On the [File] menu, click [Properties] Windows XP, Windows Server 2003: Using the Standard TCP/IP Port M Enter the printer name or IP address in the [Printer Name or IP Address] box [Printer Name or IP Address] [Port Name] N Click [Next >] O Click [Finish] in the [Add Standard TCP/IP Printer Port Wizard] dialog box.2 Using the LPR Port N O P Using as a Windows Network Printer [Printer Name] [Network Printer] [Browse for Printer] M Select the printer you want to use, and then click [OK] Using as a NetWare Print Server / Remote Printer Page [Form feed] [Printer Settings] [NetWare Settings] [Enable banner] Installing the Printer Driver Using USB Page Select the [Specify location] check box, and then click Insert the into the drive H Specify the location where the source files of the printer driver is stored Check the printer driver location, and then click [OK] Click [Next >] Click [Finish] C Turn on the power of the computer E Insert the CD-ROMinto the CD-ROMdrive ❒If Auto Run starts, click [Cancel], and then [Exit] ❒ To disable Auto Run, press the left {Shift}key when inserting the CD-ROM into the drive and keep it pressed until the computer finishes reading from the CD-ROM Page Printing with Parallel Connection L Click [Finish] M Click [Finish] in the installation completion dialog box Installing the Printer Driver Using IEEE 1394 (SCSI print) 2F G Click [Browse] Select the printer driver you want to use H Click [Open] [Open] J Follow the on-screeninstructions A When the [Found New Hardware Wizard] dialog box appears, click [Next >] [Search for the best driver in these loca- tions.] Page Page Printing with Bluetooth Connection A Start 3Com Bluetooth Connection Manager C On the [Tool] menu, click [COM port] [Tool] [COM port] D Check that the message “Bluetooth Serial Client (COMx) “ appears under Configuring Security Mode Settings B On the [Tools] menu, click [Security Mode] [Security Mode] 2C Select the security mode in the [Security Mode:] list [Security Mode:] If a Message Appears during Installation Making Option Settings for the Printer ❖ When connected with the network ❖When connected with IEEE [Activate] [ports] ❖When connected with USB A On the [Start] menu, point to [Settings], and then click [Printers] B Click the icon of the printer you want to use C On the [File] menu, click [Properties] D Click the [Accessories] tab [Accessories] Installing Font Manager Using Adobe PageMaker Version 6.0, 6.5, or 3. Setting Up the Printer Driver PCL - Accessing the Printer Properties D Click [OK] to start printing Making Printer Default Settings - The Printer Properties Making Printer Default Settings - Printing Preferences C On the [File] menu, click [Printing Preferences...] [Printing Preferences] On the [File] menu, click [Print...] [Print...] The [Printers and Faxes] window appears Click the icon of the printer you want to use On the [File] menu, click [Properties] On the [File] menu, click [Printing Preferences...] Make the necessary settings, and then click [OK] Making Printer Default Settings - Default C On the [File] menu, click [Document Defaults] [Default] A On the [File] menu, click [Print] [Properties ] Click [OK] to start printing RPCS - Accessing the Printer Properties [Proper ties] Page Page Page Page Page C On the [File] menu, click [Document Defaults...] Page 4. Other Print Operations Printing a PDF File Directly Unauthorized Copy Control ❖Printing a document using [Data security for copying] 1.The print preview of the pattern and text you have set is displayed 3.The document is blanked by gray overprint ❖Setting [Mask type:] in the printer driver ❖Printing a document using [Mask type:] 3.The pattern and text you have set appear Page Using the Print Job List A list of files stored in the machine can be viewed on the display panel A Press the {Printer} key The Printer screen appears B Press [Print Jobs] [Initial Print Job List] 3. [Sample Print Job List] 4. [Hold Print Job List] 5. [Stored Print Job List] 6. User ID, Date/Time, and File Name display [Print Jobs] [Per User ID] [Back] Sample Print B Start printing from the applica- tion's [Print] dialog box D Press [Print Jobs] E Press [Sample Print Job List] F Select the file you want to print by pressing it [Se- lect All Jobs] H Enter the new number of sets using the number keys Clear/Stop I Press [Yes] [No] A Press the {Printer} key to display the Printer screen Locked Print E Press [Locked Print Job List] G Press [Print] H Enter the password using the number keys, and then press [OK] C Press [Locked Print Job List] F Enter the password using the number keys, and then press [OK] G Press [Yes] Hold Print C Start printing from the applica- tion’s [Print] dialog box E Press [Print Jobs] F Press [Hold Print Job List] G Select the file you want to print by pressing it H Press [Print] C Press [Hold Print Job List] 4Note Stored Print D On the machine’s control panel 4 press the {Printer} key to display the printer screen F Press [Stored Print Job List] C Press [Stored Print Job List] Printing from List Per User ID C Press [Print All Jobs] D Select the desired print job type, and then press [Yes] E Press [Yes] Spool Printing Form Feed A Press [Reset] [Reset] B Press [Reset Current Job] or [Reset All Jobs] •[Reset Current Job]: cancels the print job currently being pro- cessed [Reset All Jobs] Canceling a Print Job G Press [Yes] to cancel the print job [I/O Timeout] Checking the Error Log D Press [Details] Prev.] Next.] [Back to List] Covers ❖Front and Back cover Page Page Slip sheet Page Chaptering Page User Defined Pages Collate Page Printing with the Finisher Staple Position Stapling Precautions Page Page 5. Printer Features Printer Features Menu Page Adjusting Printer Features Printer Features Parameters Interpreting the configuration page ❖System Reference ❖Paper Input ❖System ❖PCL Menu ❖Menu Protect ❖List / Test Print You can lock the [List / Test Print] menu ❖Delete All Temporary Print Jobs ❖Delete All Stored Print Jobs ❖Auto Delete Temporary Print Jobs ❖Auto Delete Stored Print Jobs ❖Initial Print Job List ❖Memory Usage ❖Duplex ❖Blank Page Print ❖Edge Smoothing ❖Toner Saving ❖Printer Language ❖Sub Paper Size ❖Letterhead Setting ❖Bypass Tray Setting Priority ❖Edge to Edge Print ❖Default Printer Language ❖Tray Switching ❖I/O Buffer ❖I/O Timeout ❖Orientation ❖Form Lines ❖Font Source ❖Point Size ❖Font Pitch ❖Symbol Set ❖Courier Font ❖Extend A4 Width ❖Data Format ❖Change PDF Password ❖PDF Group Password 6. Using the Document Server Accessing the Document Server Page 7.The Functions and Settings of the Machine Mainframe List of the Setting Items Page Page The following UNIX commands can be used with the machine: The following PostScript 3 settings can be used with the machine: ❒Depending on a type of printer drivers, different items may be displayed 8. Appendix Software and Utilities Included on the CD ROM Viewing the contents of the CD-ROM Follow the procedure below to view the contents of the CD-ROM B Click [Browse This CD-ROM] Explorer starts and displays the contents of the CD-ROM ❖PCL printer drivers ❖RPCS printer driver ❖Adobe PostScript Printer Drivers and PPD files ❖ PPD files ❖File path SmartDeviceMonitor for Admin is stored in the following folder in the CD- ROM Network\Devmon\Admin\Disk1 ❖Available functions SmartDeviceMonitor for Admin has the following functions to check: Printing in a SmartDeviceMonitor for Client is stored in the following folder on the CD- ROM Network\Devmon\Client\Disk1 Page Troubleshooting Page Page Page the interface cable ❖ Network connection Page Page ❖ PCL 5e ❖ PostScript ❖ RPCS Page ❒If the problem cannot be solved, contact your sales or service representative System Settings (Parallel Connection) Precautions when using Windows Server Specifications Page IEEE 1394 Interface Board Type B ❖ Transmission spec.: ❖ Interface: ❖ Device class: ❖ Protocol: IEEE 1284 Interface Board Type A ❖Transmission spec.: ❖Required cableed: Standard IEEE 1284 compliant Micro Centronics 36 pin cable IEEE 802.11b Interface Unit Type H INDEX Page Page Page Reference Printer Instructions Operating 3030 Type Unit Printer/Scanner