Troubleshooting

 

 

 

 

 

Problem

Causes and Solutions

 

 

 

 

 

 

When using Win-

Make sure the application's paper size and orientation settings match those

 

 

dows 95 / 98 / Me

of the printer driver.

 

 

/ 2000 / XP, Win-

If a different paper size and orientation are set, select the same size and ori-

 

 

dows Server 2003,

entation.

 

 

or Windows NT

 

 

 

4.0, combined

 

 

 

printing does not

 

 

 

come out as ex-

 

 

 

pected.

 

 

 

 

 

 

 

When using Win-

 

 

 

dows 95 / 98 / Me

 

 

 

/ 2000 / XP, Win-

 

 

 

dows Server 2003,

 

 

 

or Windows NT

 

 

 

4.0, Auto Re-

 

 

 

duce/Enlarge

 

 

 

print does not

 

 

 

come out as ex-

 

 

 

pected.

 

 

 

 

 

 

 

A print instruc-

User Authentication may have been set. Consult the appropriate adminis-

 

 

tion was issued

trators.

 

 

from the comput-

 

 

 

er, but printing

 

 

 

did not start.

 

 

 

 

 

 

 

The print job is not

Even when the machine is offline, printing is performed when [Job Accep-

 

 

canceled even

tance Priority] has been set in [Parallel Interface] in the [Interface Settings] in the

 

 

when the machine

System Settings menu. Change the setting of Signal Control to Printer pri-

 

 

is switched to of-

ority.

 

 

8

fline status.

See “User Tools (System Settings)”, General Settings Guide.

 

 

 

 

 

 

Photo images are

Some applications reduce print resolution.

 

 

coarse.

 

 

 

 

 

 

 

Fine dot pattern

Make the following settings with the printer driver:

 

 

does not print.

• Change the [Dithering:] setting on the [Image Adjustments] tab in the

 

 

 

[Change User Settings...] dialog box on the [Print Quality] tab in the RPCS

 

 

 

printer driver.

 

 

 

Note

 

 

 

❒ To enable [Change User Settings...], select the [User settings] check box.

 

 

 

See the printer driver Help.

 

 

 

 

 

 

Images are cut off,

You may be using paper smaller than the size selected in the application.

 

 

or excess is print-

Use the same size paper as that selected in the application. If you cannot

 

 

ed.

load paper of the correct size, use the reduction function to reduce the im-

 

 

 

age, and then print.

 

 

 

See the printer driver Help.

 

 

 

 

 

 

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