Error Code Solution
4XXX21 Connection to the server failed while receiving an Internet Fax.
Confirm that the network cable is properly connected to
the machine.
Confirm that the network settings such as IP address,
DNS, and POP3 settings have been configured properly
(make sure that no double-byte character is used). See
p.330 "Configuring the Network Settings".
4XXX22 E-mail reception failed while receiving an Internet Fax.
LIST command to the POP3 server failed. Ask the sender
to check the e-mail settings.
4XXX23 E-mail reception failed while receiving an Internet Fax.
There was an error in the header of the e-mail. Ask the
sender to check the e-mail settings.
4XXX24 E-mail reception failed while receiving an Internet Fax.
There was an error in the part header of the e-mail. Ask
the sender to check the e-mail settings.
The e-mail had an invalid Content-Type, or an
unsupported type of file (such as PDF or JPEG) was
received. Ask the sender to check the file type.
4XXX25 E-mail reception failed while receiving an Internet Fax.
There was an error in the text part of the part body of the
e-mail. Ask the sender to check the e-mail settings.
4XXX26 E-mail reception failed while receiving an Internet Fax.
There was an error in the received TIFF file (which
resulted from a condition not indicated by the error codes
4XXX43 to 4XXX45). Ask the sender to check the TIFF
file.
4XXX42 E-mail reception failed while receiving an Internet Fax.
There was an error in the part header of the e-mail. Ask
the sender to check the e-mail settings.
9. Troubleshooting
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