Error Code Solution
4XXX43 A TIFF file could not be received via Internet Fax properly.
• The compression method of the received TIFF file was
other than MH/MR/MMR. Ask the sender to check the
TIFF file.
4XXX44 A TIFF file could not be received via Internet Fax properly.
• The resolution of the TIFF file was not supported, or the
width of the TIFF file was A3 or B4. Ask the sender to
check the TIFF file.
4XXX45 A TIFF file could not be received via Internet Fax properly.
• The format of the TIFF file was other than TIFF-S/F. Ask
the sender to check the TIFF file.
4XXX46 The machine memory reached capacity while receiving an
Internet Fax.
• The fax was too large. Ask the sender to resend the
document in parts as several smaller individual faxes, or
send at a lower resolution.
When other problems occur
The table below describes how to troubleshoot problems that do not produce an error code.
Problem Solution
Cannot send faxes.
• See the solutions provided for errors 1XXX32 to 1XXX84
in the above table.
• The machine cannot accept a new fax job because there
are 5 unsent faxes in memory already. Wait until any of
those faxes is transmitted completely, or use the [Delete
TX Standby File] function to delete unnecessary faxes. For
details, see p.270 "Fax Feature Settings".
Cannot receive faxes. See the solutions provided for errors 2XXX32 to 2XXX84 in the
above table.
Fax Problems
397