Message Causes Solutions
Replacement
Required:
Transfer Roller
The transfer roller is no longer
usable, and must be replaced.
Contact your sales or service
representative.
RX Comm. Error
A reception error occurred, and
the fax could not be received
correctly.
If possible, contact the sender of the fax
and ask them to resend it.
Scan (NW)
Disconnected
A scanned file could not be sent
because the Ethernet cable was
not connected properly.
Reconnect the Ethernet cable properly,
and then try the operation again.
Scan (USB)
Disconnected
The USB cable was
disconnected while scanning
from a computer.
Reconnect the USB cable properly, and
then try the operation again.
Server Connection
Failed
A scanned file could not be sent
because the destination could
not be reached.
Confirm that the destination is registered
correctly, and then try the operation again.
Server Response
Error
An error occurred in
communication with the server
before beginning transmission.
Confirm that the destination is registered
correctly, and then try the operation again.
If the problem could not be solved, contact
the network administrator.
Service call - X
A fatal hardware error has
occurred, and the machine
cannot function.
Contact your sales or service
representative.
Set Correct Paper
The tray set for [Select Paper
Tray] under [Fax Features] does
not contain A4, Letter, or Legal
size paper.
While the message is displayed, press the
[OK] key. A menu for changing the paper
size of the current tray appears.
Load A4/Letter/ Legal size paper in the
tray, and then select the corresponding
paper size using [ ][ ] keys and press the
[OK] key. The machine will then print out
the fax.
Note that the paper size setting for the tray
under system settings will be changed. See
p.279 "System Settings".
9. Troubleshooting
406