Rimage RAS10 manual US, Asia/Pacific, Mexico/Latin America, Europe, Support information

Support information

US, Asia/Pacific, Mexico/Latin America

Rimage Corporation

7725 Washington Avenue South

Minneapolis, MN 55439

USA

Attn: Rimage Services

Service:

North America: 800-553-8312

Asia/Pacific, Mexico/ Latin America: 952-946-0004

FAX: 952-946-6956

When you contact Rimage Services, please provide:

•Unit serial number and software version.

•Functional and technical description of the problem.

•Exact error message received.

Europe

Rimage Europe GmbH

Hans-Böckler-Straße 7

63128 Dietzenbach, Germany

Tel: +49-(0) 6074-8521-0

FAX: +49-(0) 6074-8521-21

Rimage Europe Technical Website

http://www.rimage.de/support.html Select the appropriate Support link to learn more. If you cannot find a solution on our website, email Rimage Services, Europe at support@rimage.de.

Learn more online

At www.rimage.com/support.html, you can experience Rimage’s world-class Support and Services.

1. Select your product family.

2. Select your product.

3.Learn more on your product page.

From your product page you can access:

•Information about the latest software and firmware updates

•Product specifications

•Troubleshooting tips and FAQs

•The latest documents

•Printing tips

•Current firmware and driver downloads