Ringdale MFR-200 user manual Technical Support, Before you call

Models: MFR-200

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Technical Support

Ringdale UK Ltd. Ringdale Inc. and Ringdale GmbH all have Technical Support Departments.

North America

Europe

(8:00 a.m. to 5:00 p.m. CST, Monday to Friday)

(0900 to 1700 GMT, Monday to Friday)

Fax: 512-930-1699

Fax: +44 161 928 7015

Direct: 512-288-9080

Phone: +44 161 928 7014

Toll-free: 888-288-9080

 

Before you call:

Please have the following information ready:

￿Serial number of the unit.

￿Network Information:

￿IP address of FaxReceiver, Mail Server, and Default Gateway.

￿Type of Fax cards installed in the FaxReceiver.

￿The symptoms of the problem.

￿History of the Problem:

oDid the device work for a period of time or fail immediately after installation?

oWas any PC option changed (hardware or software) prior to the problem appearing?

Address manual comments to:

Ringdale Inc.

Technical Support

101 Halmar Cove

Georgetown, Texas 78628

(512)288-9080 www.ringdale.com support@ringdale.com

Copyright  2006 Ringdale User Manual, 62-15820000

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Ringdale MFR-200 user manual Technical Support, Before you call