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Troubleshooting
Problems with playback functions
Problem Cause Action Page
Moving your hand over the D Beam
controller does not produce a sound
If a D Beam button is lit in red, moving your hand
above the D Beam controller will apply an eect to
the sound you play from the keyboard.
Press the D Beam button once again so the button
is lit in green. p. 44
Damper Pedal does not operate
The damper pedal aects only the Lower
keyboard. The damper pedal does not aect the
Upper Keyboards and Bass pedalboard.
This is not a malfunction. - - -
The damper pedal does not aect the Solo voice. This is not a malfunction. - - -
Expression Pedal does not operate
The function of the Expression Pedal during
recording or the function during playback has
been set to “COMPOSER.”
Set the expression pedal function during record-
ing to “PEDAL,” and during playback to “PEDAL” or
“PEDAL+COMPOSER.”
p. 94
Can’t use the function assigned to the foot
switch
If “Registration Shift” (change Registrations)
is “RIGHT,” “LEFT,” or “RIGHT + Load Next,” the
foot switch will be dedicated to switching the
Registration.
Turn “Registration Shift” o. p. 96
Problems with the audio les
Problem Cause Action Page
Can’t play an audio le
Is the audio le in a format supported by the
ATELIER?
To be playable, audio les must be in the following
format.
• File name extension is “.wav”
• 16-bit linear sampling
• Sampling rate is 44.1 kHz
This is not a malfunction. - - -
Can’t record along with an audio le/
Can’t copy an audio le to internal memory
The ATELIER does not allow recording using audio
les, and cannot be used to copy audio les into
internal memory.
This is not a malfunction. - - -
Other problems
Problem Cause Action Page
Can’t read/write USB memory
Could you be using USB memory not made by
Roland?
We cannot guarantee operation if you’re using
USB memory not made by Roland. - - -
The USB memory setting is incorrect. Change the USB Memory setting. p. 104