TROUBLESHOOTING
Troubleshooting
The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView Plus and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage of the CrystalView Plus that is not covered in this manual, please contact Rose Electronics for technical support.
Image is not sharp / smeared
nImproper video equalization adjustment.
nCheck CATx cable connections.
nIf you are using an LCD panel, adjust the panel’s clock and phase.
Separated colors / colored borders on text and Icons
nImproper skew settings, adjust color delays.
nCheck CATx cable connections.
No video on remote monitor
nNo power applied to local unit.
nCheck keyboard connection on local unit, local unit power is obtained from the CPU keyboard connection.
nCPUs keyboard port does not supply adequate power for the local unit, Use an external 5V power adapter.
Monitor goes blank for a few seconds
nCheck CATx cable routing to assure it is not routed near power lines or other power sources that can cause interference.
nCheck the system grounding.
Incorrect graphic mode on boot-up
nIf the CPUs graphic card supports VESA DDC, configure the graphic driver for the exact make and model of the video monitor. CrystalView Plus does not support
Video is unstable / excess jitter
nIf you are using an LCD panel, adjust the panel’s clock and phase.
nPower off and on the remote unit.
28CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL
