Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-33i. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

Possible Cause(s)

Solution

5.3

Troubleshooting Tips

The projector does not turn on after initial installation.

The projector is on, but there is no video image on-screen.

A projected image from a DVD is split or otherwise scrambled.

The VX-33i is not plugged in or the AC outlet is not active.

Incorrect source selection.

Source component is not turned on.

DVD player is set to progressive scan mode.

Ensure that the VX-33i is plugged in and that the AC outlet is active.

Select the correct source.

Turn on the source.

Turn off progressive scan on the DVD player.

Image is too bright and/or lacks definition in the bright areas of the image.

• Contrast is set too high.

• Lower the contrast setting.

Image appears “washed out” and/or dark areas appear too bright.

Colors in the image are swapped; for example, reds appear blue or vice versa.

Brightness is set too high.

The Red/Pr, Green/Y or Blue/Pb outputs from the source are connected to the wrong inputs on the VX-33i.

Lower the brightness setting.

Ensure that the source outputs are connected to the correct input.

Image geometry is incorrect.

• Incorrect aspect ratio

 

selection.

The projector will not turn

• The projector will not turn

back on after it was powered

on for two minutes after

down, or the image disap-

power-down, to protect

pears during operation.

the lamp.

Select the aspect ratio that best matches the source image and screen size (refer to Table 4-1).

Wait two minutes until the STAND-BY LED at the rear of the projector turns orange.

• The lamp has failed.

• Replace the lamp.

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Runco VX-33I operation manual Troubleshooting Tips, Symptom Possible Causes Solution