Washing procedure & programme selection

Error Messages

Your machine is equipped with systems that continually self-check during washing operations and then take the necessary precautions and warn you in case of any breakdown.

Failure

Failure indicator

Probable failure

The process to be done

code

 

 

 

 

 

 

Shut the door properly so that you hear the

Err 01

The start/pause light blinks.

The door is not shut

click. If the problem persists, turn off the

properly.

machine unplug and contact Product Care

 

 

 

 

 

(0845 208 8750) or a qualified engineer.

 

 

 

 

 

 

 

Turn on the tap fully.

 

 

The water level in your

Your water may be cut, check it.

 

The programme ready light

machine is below

If the problem continues, your machine will

Err 02

heater. The pressure of

automatically stop after a while. Unplug

blinks.

 

your water supply may

your machine, turn off the tap and contact

 

 

 

 

be low or locking.

Product Care (0845 208 8750) or a qualified

 

 

 

engineer.

 

 

 

 

 

The start/pause light and

The pump has failed or

Clean the pump filter. However, if the

Err 03

the pump filter is

problem persists contact Product Care

programme ready light blinks .

 

obstructed.

(0845 208 8750) or a qualified engineer.

 

 

 

 

 

 

 

The program ready light and

The heater of your

Turn off your machine and unplug. Turn off

Err 05

machine or the heat

your tap and contact Product Care (0845

programme end light blink.

 

sensor has failed.

208 8750) or a qualified engineer.

 

 

 

The programme ready light and

 

Turn off your machine and unplug. Turn off

Err 06

The motor has failed.

the tap and contact Product Care (0845 208

 

programme end light blink.

 

8750) or a qualified engineer.

 

 

 

 

 

 

 

 

The programme start/pause

 

Turn off your machine and unplug. Turn off

 

light, ready light and

 

Err 07

Configuration error.

the tap and contact Product Care (0845 208

programme end light stays on

 

 

8750) or a qualified engineer.

 

permanently.

 

 

 

 

 

The start/pause light,

 

Turn off your machine and unplug. Turn off

Err 08

programme ready light and

Fault error

the tap and contact Product Care (0845 208

 

programme end light blink.

 

8750) or a qualified engineer.

 

 

 

 

 

 

 

If the network voltage is lower than 150V or

Err 09

The programme ready light and

The network voltage is

higher than 260V, your machine will

programme end light stays on

too high or too low.

automatically stop. When the network

 

permanently.

voltage is recovered, your machine will

 

 

 

 

 

continue its operation.

(*) See the chapter regarding maintenance and cleaning of your machine.

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Russell Hobbs RHWM61200B instruction manual Error Messages, Heater. The pressure