Cannot send messages, Network are operational

Troubleshooting

Problem - Situation	Actions
Cannot send messages	Check that the SIM card provides this service.
	Check that the message server is correctly set up.
	Try to make a call to check that the phone and the
	network are operational.
	Try sending the message later.
No voice box	Check that the SIM card provides this service.
	Set up the redirection to the voice box using the
	information provided by the mobile phone operator.

MYX-1_EN-16dépannage.pmd

23/09/2003, 16:30

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Image 77

Sagem myX-1 manual Cannot send messages, Network are operational, Try sending the message later, No voice box

Contents

251310522 Sagem SA Conformance Document Functions at a glance Menus at a glance Glossary Contents Contents Presentation of the phone Function keys Presentation of the phoneAlphanumeric keyboard Made up of 12 keys 0 to 9, ∗ and # Display KeyKey ∗ Exchanging the front and back panel Information on the SIM card Getting started Installing the SIM card and the battery Charging the battery PIN code Setting Time and DatePIN2 code Control of the PIN code Setting the date Setting the timeNetwork indicator Searching for a network Menu access Switching offDirect access to menus Recommendation Volume control Initial communication Hands-free modeMaking a call Receiving a call Press End of call message appears on the screen Hands-free mode not available on all modelsEnding a call Storing a number DirectoryDirectory display Deleting a number Groups are defined by default in your phoneCall groups Creating a group Available memory Activate the Call Groups functionLooking up a group Select the group to be looked up and press OK Sending a short message to a stored number SortingModifying a group Deleting a group Directory memory space Directory menu, select Available memory. Validate using OKDisplaying personal numbers Making a call with a stored number Receiving a message MessagesUnread messages are in bold Several types of message may be received Text messages Actions possible for a message received Meaning of the symbols at the top of the screenMeaning of the symbols in front of each message Options To add a WAP bookmark received If you have just listened to it, press the righthand key Melody is saved in the Ringing and beepsPersonalised ringing tone menu If you have just viewed it, press the righthand key Saving an animated screen saver on your phone Saving an icon in your phone Receiving WAP information depending on model Selecting the editing language Using T9 modeLanguage Easy Message T9 function helps you to easily enter messages Words in capital letters Additional entry modesCapital letters Punctuation marks Options available when writing a messageAccented characters Melodies already predefined in the phone or personalised Languages T9 mode can be used in different languages Read it Send it Delete it Modify it Options for messages in the listEnter the message centre number Then press the central key Forwarding voice calls CallsForwarding calls Monitoring the duration and cost of calls Viewing the list of the last numbers usedForwarding data or faxes This memory is linked to the phone and not to the SIM card Your number Anonymous modeDisplaying the numbers Authorising double call Configuring automatic redialCallers Number Call waiting Voice mail number BlacklistLocal information distribution Replacing the international prefix Multi-conferencing Standard commandsPlacing calls on hold Current call order number X private call Conference callsCurrent call or to the multi-conference Tel N Ringing tones Selecting the volume and the type of ringing toneDownloaded icons Menu.43 Personalising the ringing tone Selecting silent mode depending on model Setting the vibrator depending on modelSetting the beeps Setting the keypad tones Deleting Dtmf tones Setting the low battery tone Installing the energy saving mode SettingsConfiguring the idle mode Customizing your phone Customizing the programmable keys Personalising the welcome screenDirectory Rapid dial Selecting the display language Silent mode depending on modelCall voice mail Text messages Network Select the type of responseSelecting the network Setting time/date/Control menu Setting the time and dateAvailable networks Preferred networks Converting currencies Controlling screen contrastRapid exchange Exchange rate Locking the keyboard SecurityChanging the PIN number Checking the PIN number Changing the phone code Changing the PIN2 numberTo activate To deactivate Limiting incoming calls Changing the operator password Limiting outgoing calls Setting up the pre-set directoryDisplay the Pre-set directory menu Tick the Pre-set directory box Confidentiality messages Charge checking Setting the alarm AccessoriesCalculator Add Subtract Multiply Divide Equals Delete Configuring your phone with a car kit Setting the timerProgramming the switch-off delay on your phone As regards the phone, there are several options This can only happen when the vehicle is not running Programming the alarm timingYou can set the serial link speed when using AT commands Data parameters WAP menus WAP depending on modelWAP browser is licensed from Home connection to the home Advanced... menu access to sub-menus Configuration of parametersConfiguration of WAP parameter Connection From the Home menu, start up connection to a serviceDownloading objects Show URL which presents the current Internet address Exit from the WAP function DisconnectionIcons Full screen display by pressing on the righthand key Games Battery Available accessoriesMaintenance menu Upkeep Airplane safety Electrical safetyRecommendations Areas containing combustibles Hospitals, the phone must be switched off Road safetyNon ionising radiation Electronic medical equipment Removing the battery may mean that the time is lost General precautions Recommendations Technical Characteristics Advice for limiting exposure to radiofrequency RF fields Actions TroubleshootingProblem Situation Error message SIM not Present Problem Situation ActionsError message Incorrect PIN Error message SIM Blocked MYX-1EN-16dépannage.pmd75 Network are operational Cannot send messagesTry sending the message later No voice box

Troubleshooting

Problem - Situation

Actions

Cannot send messages

Check that the SIM card provides this service.

network are operational.

Try sending the message later.

No voice box