Chapter Troubleshooting | Samsung 700Z5C specification

Chapter 5. Troubleshooting

Recovering/Backing up the Computer (Optional)	111
Reinstalling Windows (Optional)	118
Q&A	121

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Samsung 700Z5C manual Chapter Troubleshooting

Contents

Руководство пользователя для Samsung 700Z5C User Guide Contents Chapter Getting Started Using the software You can install Quick Starter from SW UpdateBefore You Start Or you can simply launch Quick Starter to do the same Safety Precaution Notations Text NotationsCopyright OS and Software Support About the capacity representation of the storage About the Product Capacity Representation StandardAbout Memory Capacity Representation Safety Precautions Installation RelatedKeep the plastic bags out of the reach of children There is a danger of sufocation Do not touch the main plug or power cord with wet hands Power RelatedDo not unplug the power cord by pulling the cable only Connect the power cord to the AC adapter irmly AC Adapter Usage PrecautionsUse only the AC adapter supplied with the product Use an authorized battery and AC adapter only Battery Usage RelatedThere is a danger of electric shock or choking There is a danger of an explosion or ire Usage Related There is a danger of electric shock or damage to the product Upgrade Related Never disassemble the power supply or AC adapterRemovable battery type, remove the external battery This may result in harming or burning your skin Security and Movement Related Do not place a heavy object over the product Use only a battery authorized by Samsung ElectronicsDispose of worn-out batteries properly Take care not to drop the product while using it Use a wall outlet or multi-plug with a grounding part Do not insert your ingers into the PC Card Slot Do not use a damaged or modiied CDCheck CDs for cracks and damage prior to use Take care when touching the product or parts Take care not to throw or drop a computer part or deviceUse parts authorized by Samsung Electronics only Never disassemble or repair the product by yourself Safety Precautions Using the power supply in an airplane When using the AC power plug When using the auto adapter When using the Airplane Charging Converter Proper Posture During Computer Use Proper Posture Hand Position Eye PositionKeep your arm at a right angle as shown by the igure Volume Control Headphones and Speakers Check your volume irst to listen to musicUse Time Break Time Illumination Overview Using the Charms Start CameraFront View Status Indicators Turning the illumination sensor on or Right View Camera, etcPlays CD or DVD titles Since an ODDOptical Disk Drive is Left View Supplies power to the computer Jack to connect the AC adapter thatVideo and audio on the TV Igure Printed on Card slot supports multi cards Bottom View Precautions Battery Hole may difer dependingService center Location of the Emergency Adjusting the screen brightness Turning the Computer OnTurning the computer on About Windows Activation Click Settings Power Shutdown Turning the computer Chapter Using Windows What is Microsoft Windows 8? Displaying HelpWindows OS To protect your computer and personal Screen At a Glance Start Screen Desktop To switch to the Start screenDisplaying Documents and Files Using the Charms Activating the Charms Change PC settings Changing the SettingsFunction Description Using Apps Using AppsStarting/Exiting an App Displaying Currently Running Apps Running Two Apps at the Same Time Adding/Removing an App to/from the Start ScreenEx If you run the Weather App and Store App at Same time Click Start screen right-click your mouse button Click Users Your account Switch to a Microsoft account Using the Windows StoreConiguring your Microsoft Account Windows Hot Key Function Chapter Using the computer Shortcut Keys KeyboardShortcut Keys Samsung software control program, the Settings, is launched Controls the screen brightnessIs connected to the computer Turns the Touchpad function on or Controls the volume That support the keyboard backlight featureKeyboard Backlight and adjust the backlight brightness Turns all wireless network devices on or Other Function Keys Optional Touchpad Basic Touchpad FunctionsClick Function Moving the cursor on the screen Coniguring the Gesture Function Right Button FunctionDrag Function Scroll Function Zoom FunctionsCharms Menu Activating Function Displaying Additional Menus of a Currently Running App Auto-locking when connecting USB mouse Desktop Settings Control Panel Hardware and Sound TouchpadTouchpad On/Of Function Last Run Window Opening Function CD Drive ODD, Optional Inserting and Ejecting a CD To eject a disc, press + Delete key combination Using the card Multi Card Slot OptionalFor 17.3 inch models Example SD Card To remove a memory card Using a Mini SDFor 14 inch models To format a memory card Click the Windows ExplorerDesktop Format Connecting an External Display Device Connecting to the monitor port OptionalAbout the connection cable Hdmi Cable Alternatively, to set up dual view DuplicateExtend Second screen only Connecting through the Hdmi port Optional Monitor Projector Using AMD Graphics Efectively optional Graphics from the popup menu Using Nvidia graphics more eiciently optional Adjusting the Volume Adjusting the Volume using the KeyboardAdjusting the Volume using the Volume Adjustment Program Using the Sound Recorder Using SoundAlive Optional Settings Control Panel Hardware and Sound SoundRight-click over the Speakers and select Properties Select the SoundAlive tab and select one of the modes Controlling the Brightness Using the Keyboard LCD Brightness Control Connecting to the Wired LAN Wired NetworkConnect the LAN cable to the wired LAN port Network settings have been completed Protocols Using the WOL Wake On LAN function Left menu pane What is an Access Point AP? Wireless Network OptionalScreen igures and terms may difer depending on the model If you click the Charms menu Settings Connecting to a Wireless LANConnections icon, a list of available APs appears Using the TPM Security Device Optional Setting Up the TPMTPM Trusted Platform Module security device is a security Initializing the TPM chip Using the TPM Security Device Initializing the TPM chipOptional Security TPM Using the TPM Security Device Optional Installing the TPM program Password Inineon Security Platform Solution Security PlatformSecurity authentication settings begin with All apps Using the TPM program This dialog box only appears when the folder is encryptedEncrypting a ile folder Encrypt from the pop-up menu Opening an encrypted folder ile When the virtual drive PSD does not appear Secure Drive PSD and enter the user passwordBottom right corner Initialization Wizard to inish the wizard When the virtual drive PSD is not loaded Right-click over the Security PlatformFrom the pop-up menu TPM chip Deleting the virtual drive Using the Multimedia App Optional Third-party software related servicesCamera app, and view them directly in this app App can be viewed with the S Camera app Using the S Camera app Position Using the S Gallery app Editing a photoTap Charm menu Start Gallery Select Picture preview Using the S Player app Select an efect to be applied to the photoIf you select Draw Line preview Color Sharing content using the AllShare Play app Optional AllShare Play is especially useful if you want to AllShare Play at a Glance Follows Sign up on the AllShare Play websiteDouble-click AllShare Play app on the Windows Start screen Sharing content using the AllShare Play app Optional Setting the device status Disable power-saving modeConigure PC Sharing iles Use AllShare Play Play / Transfer / Upload Files TV must be turned on Dlna service must be running on the TVPlaying videos or viewing photos on a TV Playing a ile Saved on the device are displayed on the screenSelect a ile or iles, and select a destination from Transfer menu Uploading a ile to a SNS Follow the onscreen instructions to upload the ile Samsung Software Update Computer and helps you update any drivers or programsUpdate Software Then, click Support Center Diagnosing the Computer Status and TroubleshootingDiagnosing Using the Security Slot Chapter Settings and Upgrade Entering the Bios Setup Bios SetupTurbo Control for corresponding models only Setup Menu Help Bios Setup ScreenSetup Menu Description Setting a Supervisor Password Setting a Boot PasswordSelect the Security menu in the Bios Setup Setting a User Password Setting Up a Boot PasswordSetting up a Hard Disk Drive Password Optional Set the Password on boot item to Enabled Supervisor Password item, press Enter Deactivating the PasswordEnter Changing the Boot Priority Select the Boot menu in the Bios SetupPress Enter on the Boot Device Priority item Depending on the computer model and driver version Upgrading Memory Optional Adding or Replacing Memory Modules If the memory does not it easily, push the memory module Memory Slot Removing a memory module Remove the memory module out at an angle of 30 degrees Battery Charging the BatteryStatus Charge LED Charging Red or orange Measuring the Remaining Battery Charge Extending the Battery Usage TimeConirming the battery charge in the Taskbar Battery Usage Time Information Extending the Battery Life Optional Using the power management programAlternatively, to extend the battery life Using the Battery Calibration Function Setup screen Chapter Troubleshooting Recovering/Backing up the Computer Optional Recovery IntroductionRestores the entire Windows drive You can back up your entire Windows drive Recovering If the initial menu screen appears, click RecoverSelect a recovery point and click Recover Normally If Windows does not start Recovering after a Backup Backing upTo save to To back up your computer to an external storage device Recovering Start Recovery and click RecoverSelect a Recover Option and click Recover Select a point to recover You need to purchase an external hard USB connector Start Recovery and click Disk copyTo copy the external storage disk Separately to connect the hard disk and your computer Export Disk Image Function Reinstall Windows Computer Recovery Function in WindowsGeneral Reinstalling Windows Optional Reinstalling in WindowsIf the Select Windows Installation window appears, click On the relevant item Upgrade Custom Reinstalling when Windows does not start Install Now Recovery Related Q5 How can I install a printer driver? Click the program. Then click uninstallWindows 8 Related Q1 I cannot ind the Start button on the Desktop Settings, type size, color, and so on? How to activate Active Sound Related Display RelatedOthers Chapter Appendix Safety Instructions Important Safety InformationSetting Up your System Instruction On Safety Operation of NotePC Care During Use Replacement Parts and Accessories Battery DisposalLaser Safety Laser Safety Note Connect and Disconnect the AC adapter Power Cord RequirementsGeneral Requirements Wireless Guidance Regulatory Compliance Statements United States of America USA and Canada Safety Requirements and NoticesExplosive Device Proximity Warning Unintentional Emitter per FCC Part Safety Notices for Other Devices in the Wireless NetworkUse On Aircraft Caution Intentional emitter per FCC Part If itted with 2.4G band or 5G band Health and safety information FCC Part 68 If itted with a modem device Telephone company may make changes in its facilities Unintentional Emitter per ICES-003 CanadaIntentional Emitter per RSS Si l’appareil est équipé d’une bande 2,4 G ou 5 G 138 139 Brazil European UnionEuropean Union CE Marking and Compliance Notices European Directives Česky CzechDansk Danish Ελληνική Greek Français FrenchItaliano Latviski Íslenska IcelandicSem gerðar eru í tilskipun 1999/5/EC Norsk Belgium France RTC Caution India Only Weee Symbol InformationApplicable in countries with separate collection systems Samsung Packaging Take-Back Program Usability Designed for You TCO Certiied for corresponding models onlyEnvironment- Designed for the Planet Product Speciications Registered Trademarks Energy Star Partner Glossary Firewall Hibernation ModeIcon Network Administrator NetworkNotiication Area Partition Sleep Mode ServerShare Shared Folder Index Samsung 700Z5C