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Chapter 3.
Using the computer

Diagnosing the Computer Status and Troubleshooting

The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a dierent
version depending on the model.
1 From the Start Screen, right-click any area and select
All apps in the bottom right corner.
Then, click Support Center.
2 Support Center is activated and starts diagnosing your
computer.
After the diagnosing process is nished, the System Status
menu displays a list of the current problems to be solved as
shown.
FAQ for
computers
major problems
Diagnosing
Computer and
Troubleshooting
Searching for
computers problems
3 You can solve a problem by clicking the Troubleshoot button
for the problem.