Fisher & Paykel RF195A, RF175W Troubleshooting 39 EN, Problem, Possible causes, What to do

Troubleshooting 39 EN

If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorized Service Center Dealer or Customer Care Center.

General troubleshooting:

Problem	Possible causes	What to do
Appliance does	No electricity at power outlet.	Check that the plug is correctly
not operate.		connected and power switched on.
		Check another appliance at the
		same outlet.
		Check house fuse.
Light not	Blown light bulb(s).	Change light bulb(s) (refer to page 30).
working.
	Refrigerator not working.	Check refrigerator is turned on at wall.
		If problem continues refer to page 45.

Light and display not working.

Product in Sabbath Mode.

Refer to Sabbath Mode page 20 (Ice & Water models) or page 27 (non-Ice & Water models).

Motor operates for long periods.

Hot weather.	Minimize door openings to allow
Frequent door openings.	temperature to stabilise.
Large amount of food
recently added.
Temperature control set too low.	See Temperature control section (page 19
	for Ice & Water models or page 26 for
	non-Ice & Water models).
Doors not sealing properly.	Check that cabinet is level and gasket
	seals are clean.

Storage	Temperature setting not correct.	See Temperature control section (page 19
compartments		for Ice & Water models or page 26 for
too warm.		non-Ice & Water models).
	Frequent door openings.	Minimize door openings to allow
	Large amount of food	temperature to stabilise.
	recently added.
Food freezing in	Temperature setting not correct.	See Temperature control section (page 19
the refrigerator.		for Ice & Water models or page 26 for
		non-Ice & Water models).
	Food placed directly in front of	Move chill sensitive foods away from
	air outlets.	the center outlet duct at the back of the
		shelves.