Troubleshooting 41 EN
Specific Ice & Water troubleshooting:
Problem | Possible causes | What to do |
Ice maker makes unfamiliar sounds or seems too loud.
Normal ice maker operation.
Refer to refrigerator sounds (refer to page 35).
Automatic ice maker does not work.
Ice maker has not been | Switch on ice maker (refer to page 24). |
switched on. |
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Bin is in the wrong way or there | Place bin so scoop is on the front of |
is no bin in place. | the bin. |
| Ice bin sits directly under ice maker on |
| top left side of freezer. |
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Water supply turned off or not | Connect water supply. |
connected. |
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Freezer compartment not | Contact Customer Care. |
working. |
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Water pressure too low. | Check water pressure. |
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Water line kinked/squashed. | Check water line for kinks/squashing. |
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Filter clogged. | Water filter may need replacing. |
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Ice cubes have | Unsealed packages may be | Old cubes need to be discarded. | |
odor/taste. | transmitting odor/taste. | Ensure food packaging is sealed. | |
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| Interior of freezer needs cleaning. | Ice storage bin needs to be emptied | |
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| and washed. | |
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| Clean refrigerator (refer to pages | |
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| 31 – 34). | |
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| Poor taste from incoming water. | Filter may need changing. | |
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| A new filter may need to be installed. | |
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| Force 2 – 3 ice tray flips (refer to page 24). | |
Wet ice/ice | Low water pressure. | Check water pressure. | |
clumping. |
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Filter blocked. | Replace filter (refer to pages 22 – 23). | ||
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| Long freezer door openings. | Gently tap ice with scoop to unstick | |
| High ambient temperature. | or, if large clumps occur, empty ice bin | |
| and make new ice. | ||
| Ice bin left out of freezer | ||
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| compartment for a long length |
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| of time. |
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| Ice will stick together over time. |
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