EN 42 Troubleshooting
Problem | Possible causes | What to do |
Slow ice cube freezing.
Door may have been left ajar. | Close door. |
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Freezer compartment too warm. | Turn temperature to a colder setting |
| (refer to page 19 for Ice & Water models |
| or page 26 for |
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Water has poor | Refrigerator not used for an | Dispense 10 qt (10 L) water so fresh |
taste/odor. | extended period. | water supply is replenished. |
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Water dispenser | Water supply turned off or not | Turn water on. |
does not work. | connected. | Press dispenser for 1 minute to remove |
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| trapped air from water line and to fill |
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| the water system. |
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| Supply line may be blocked. | Check supply for kinks or leaks. |
| On first installation there may be | To remove air, run 3 qt (3 L) of water |
| air in water system. | through the dispenser. |
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| Filter may be blocked and need | Replace filter (see back of this booklet |
| replacing. | for Customer Care contact details). |
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| Dispenser lock activated. | Hold down the button for 2 seconds. |
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| Water frozen in tank. | Increase temperature to a warmer |
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| setting in fresh food compartment and |
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| freezer. |
Water in first glass | Water dispenser not used for | Discard first glass of water dispensed. |
is warm. | extended period. |
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| Tank capacity used recently. | Allow water time to cool. |
Filter warning light | Filter needs replacing. | Replace filter as soon as possible (refer |
is flashing. |
| to pages 22 – 23). |
Drips overflow | Air trapped in tank. | Flush 3 qt (3 L) water through |
| dispenser, stopping intermittently. | |
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| New filter installed. | Flush 3 qt (3 L) water through filter and |
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| then 3 qt (3 L) through dispenser. |
Water flow rate has | Filter cartridge is blocked. | Replace water filter as soon as possible |
slowed down. |
| (refer to pages 22 – 23). |
Taste or odor in ice | Transfer of odor/taste from | Wrap or cover strong smelling foods. |
cubes. | strong smelling foods. |
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