User’s Manual 40

Troubleshooting

Chek List

Note Before calling for service, check the information in this section to see if you can solve the problem yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on

the Information section or contact your dealer.

 

 

Symptom

Chek List

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is the power cord connected

Check the power cord connection and

 

 

 

 

 

 

properly?

supply.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can you see "No Connection, Check

Check the signal cable connection.

 

 

 

 

 

 

Signal Cable" on the screen?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the power is on, reboot the

If the initial screen (the login screen)

 

 

 

 

 

 

appears, boot the computer in the

 

 

 

 

 

 

computer to see the initial

 

 

 

 

 

 

applicable mode (the safe mode for

 

 

 

 

 

 

screen(the login screen),

 

 

 

 

 

 

Windows 95/98/ME/XP/2000)

 

 

 

 

 

 

which can be seen.

 

 

 

 

 

 

and then change the frequency of

 

 

 

 

 

 

 

the video card.(Refer to the Preset

 

 

 

 

 

 

 

Display Modes)

 

 

 

 

 

 

 

Note: If the initial screen (the login

 

 

 

 

 

 

 

screen) does not appear,

 

 

 

 

 

 

 

contact a service center or

 

 

 

 

 

 

 

your dealer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can you see "Sync. Out of Range"

You can see this message when the

 

 

 

 

 

 

on the screen?

signal from the video card exceeds the

 

 

 

 

 

 

maximum resolution and frequency that

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the monitor can properly handle.

 

 

 

 

 

 

 

Adjust the maximum resolution and

 

 

 

 

 

 

 

frequency applicable to the monitor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is no image on the screen.Is

The monitor is in PowerSave mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

the power indicator on the monitor

Press a key on the keyboard or move

 

 

 

 

 

 

blinking at 1 second intervals?

 

 

 

 

 

 

the mouse to activate the monitor and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

restore the image on the screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Have you locked the On Screen

Unlock the OSD by pressing the MENU

 

 

 

 

 

 

 

 

 

 

 

 

Display (OSD) Menu to prevent

 

 

 

 

 

 

button for at least 10 seconds.

 

 

 

 

 

 

 

 

 

 

 

 

changes?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Samsung 900S manual Symptom Chek List Solution