Before you call for service… | GE JGBS10, JGBS09 guide

Before you call for service…

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Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem		Possible Causes	What To Do

Top burners do not light		Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
or do not burn evenly		inserted in the electrical outlet.	grounded outlet.

		Burner hole or slits on the side	• Remove the burner heads and caps and clean them
		of the burner may be clogged.	with a sewing needle or twist-tie. Make sure you do not
			enlarge the holes. Check and clean the electrode
			area for burned-on food or grease.

		Improper burner assembly.	• Make sure the burner parts are installed correctly.
			See the Care and cleaning of the range section.

Burner flames very		Improper air to gas ratio.	• If range is connected to LP gas, contact the person
large or yellow			who installed your range or made the conversion.

Clock does		Plug on range is not completely	• Make sure electrical plug is plugged into a live,
not work		inserted in the electrical outlet.	properly grounded outlet.

		A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
		blown or the circuit breaker
		tripped.

		Oven controls improperly set.	• See the Using the oven section.

Food does not bake		Oven controls improperly set.	• See the Using the oven section.
or roast properly
or roast properly		Shelf position is incorrect.	• See the Using the oven section.
		Shelf position is incorrect.	• See the Using the oven section.

		Incorrect cookware or cookware	• See the Using the oven section.
		of improper size being used.

		Oven thermostat needs	• See the Adjust the oven thermostat—Do it yourself! section.
		adjustment.

		Clock not set correctly.	• See the To set the clock section.

		Aluminum foil used improperly	• See the Care and cleaning of the range section.
		in the oven.

		Oven bottom not securely	• See the Installation of the range section.
		seated in position.

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Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support

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GE JGBS10, JGBS09 manual Before you call for service…, Problem Possible Causes What To Do

Contents

Serial # Write the model and serial numbers here All ranges can tip and injury could result ANTI-TIP Device Important Safety Notice Instructions Cook Meat and Poultry THOROUGHLY… Surface Burners Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support Features of your range Instructions Operating Instructions Installation Instructions Using the gas surface burners Tips InstallationInstructions Stove Top Grills SafetyCase of Power Failure Top-of-Range Cookware Using the Griddle Using the griddleSafety Instructions How to Insert the Griddle Control knob Using the ovenTo Set the Clock on some models Oven Control Consumer Support Tips Consumer Support Installation Using Aluminum Foil Consumer Support Troubleshooting Tips Instructions Operating Instructions Broiling Guide Range and look at the back side Adjust the oven thermostat-Do it yourselfTo Adjust the Thermostat Type of margarine will affect baking performance Care and cleaning of the range Griddle PrecautionsGriddle Burner Assemblies Burner caps ReplacementAfter cleaning Burner Caps and Heads Burner Grates Cooktop SurfaceTo replace the grates Oven Bottom To clean the inside of the doorTo clean the outside of the door Lift-Off Oven Door Oven Shelves Oven Light ReplacementBroiler Compartment on some models Removable Kick Panel on some models Oven Air Vents Lower Control Panel Front Manifold Panel and KnobsPorcelain Oven Interior Before YOU Begin Installation Instructions Range Materials YOU MAY Need For Your SafetyTools YOU will Need Part Included Less than 24 Inches Range may be placed with 0″ clearance flush at the back wall Dimensions and Clearances Model and Serial Number Location Location 10″ of water column Connect the Range to GAS GAS Pipe and Electrical Outlet Locations Rigid Pipe Hookup Flexible Connector Hookup Electrical Connections Extension Cord CautionsGrounding IMPORTANT-Please read carefully Seal the Openings Assemble Surface BurnersElectric Disconnect Quality of Flames Check Ignition of Surface BurnersCheck Ignition of Oven Burner Electric Ignition Models To remove the oven bottom Leveling the Range When ALL Hookups are Completed Installing the ANTI-TIP Device Problem Possible Causes What To Do Before you call for service… Food does not See the Installation of the range sectionOven temperature Power outage We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Warrantor General Electric Company. Louisville, KY GE Gas Range WarrantyGE Will Replace What GE Will Not Cover Real Life Design Studio Schedule ServiceParts and Accessories Consumer Support GE Appliances Website Modelo No Serie No Manual del propietario e instrucciones de instalación Lea todas las instrucciones antes de usar este aparato Operación Instrucciones de InstalaciónTodas las estufas se pueden voltear y puede causar lesiones Operación Solucionar problemas Solucionar problemas Cocine LA Carne Y EL Pollo Completamente Instrucciones de Instalación Quemadores Problemas Soporte al consumidorSolucionar Seguridad Características de la estufa Soporte al consumidor Cómo elegir el tamaño de la llama Solucionar problemasCómo cocinar en el quemador a gas Soporte al consumidor Parrilla para la superficie de la estufa SoporteAl consumidor Batería de cocina para la estufa Plancha para asar Cómo usar la planchaCómo insertar la plancha para asar Para configurar el reloj en algunos modelos Cómo usar el hornoControl del horno Luz del horno Antes de comenzar…Ventilación del horno Cortes de energía Tipo de comida Cómo ajustar el horno para hornear o para asarEnvoltura de aluminio Humedad del horno Uso del papel aluminio Asado a la parrilla en algunos modelos Minutos Comentarios Guía para asar a la parrilla Ajuste del termostato del horno-¡hágalo usted mismo El tipo de margarina afecta el desempeño del horneadoPara ajustar el termostato Cuidado y limpieza Plancha para asarPrecauciones con la plancha Ensambladuras del quemador Precaución No opere Reemplazo Tapas y cabezas del quemadorTapas del quemador Cabezas del quemador Rejillas de los quemadores Superficie de la estufaPara reemplazar las rejillas Fondo del horno SolucionarproblemasPrecaución No limpie la Puerta del horno de levantar Estantes del horno Precaución Antes deCompartimiento para asar a la parrilla en algunos modelos Panel inferior removible en algunos modelos Interior de porcelana del horno Conductos de ventilación del horno Lea estas instrucciones completa y cuidadosamente Antes DE Comenzar Si percibe un olor a gas POR SU SeguridadMateriales QUE Puede Necesitar Parte Incluida Protegidos Nunca Debe SER Menor DE 24″ 61 cm Advertencia Instrucciones DE Seguridad DE Instalación 45.7 cm Dimensiones Y Tolerancias Localización Localización Modelo Y Número DE SerieImportante Conecte LA Estufa AL GAS Conecte EL Suministro DE GAS Adecuado Instrucciones de instalación Conexiones a LA Tubería Rígida Conector Flexible Precauciones con los cables de extensión Conexiones Eléctricas Selle LAS Aberturas Desconexión eléctricaQuemador sin antes colocar todas las partes Calidad de la llama Revisar Ignición DE Quemadores DE LA SuperficieRevise LA Ignición DEL Quemador DEL Horno Modelos con ignición eléctrica Necesario Nivelación DE LA EstufaPara retirar el fondo del horno Cuando Toda LA Instalación Esté Completa Advertencia Antes de llamar para solicitar servicio… Problema Causas posibles Qué hacer Seguridad Operación Instrucciones de Instalación Seguridad Operación Notas Notas Garante General Electric Company. Louisville, KY Garantía de GE para su estufa a gasGE reemplazará Lo que no está cubierto por GE Piezas y accesorios Soporte al Consumidor Página Web de GE AppliancesSolicite una reparación Garantías ampliadas