GE JGBS09 Food does not, Broil properly, See the Broiling Guide, Oven temperature, Crackling or

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes		What To Do
Food does not		Oven controls improperly set.	• See the Using the oven section.
broil properly
		Oven door and/or broiler	• See the Broiling section.
		compartment not closed.
		Improper shelf position	• See the Broiling Guide.
		being used.
		Food being cooked in a hot pan.	• Use the broiling pan and grid that came with your
			range. Make sure it is cool.
		Cookware not suited for broiling.	• Use the broiling pan and grid that came with your range.
		Aluminum foil used on the	• See the Using the oven section.
		the broiling pan and grid has
		not been fitted properly and
		slit as recommended.
		Oven bottom not securely	• See the Installation of the range section.
		seated in position.
Oven temperature		Oven thermostat	• See the Adjust the oven thermostat—Do it yourself! section.
too hot or too cold		needs adjustment.
Oven light does not work	Light bulb is loose or defective.		• Tighten or replace the bulb.
	Plug on range is not completely		• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.		grounded outlet.
“Crackling” or	This is the sound of the		• This is normal.
“popping” sound	metal heating and cooling
	during cooking.
Rainbow effect in the	This is caused by the heat		• This is normal.
oven window (on some	treatment applied to the oven
models)	window.
Power outage,	Power outage or surge.		• Reset the clock.
clock flashes
Strong odor	An odor from the insulation		• This is temporary.
	around the inside of the oven
	is normal for the first few times
	the oven is used.
	Improper air to gas ratio.		• Adjust oven burner air shutter.

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