Chapter 14

I received a message on the display about a paper jam or a blocked print head assembly

Cause: The HP All-in-One has a paper jam.

Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to continue.

For more information, see:

Clear paper jams” on page 111

Cause: The print head assembly is blocked.

Solution: There might be some packing material inside the HP All-in-One. Turn the HP All-in-One off and open the ink cartridge door. Remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. Follow the prompts on the display or the computer screen to continue.

Troubleshooting

Software installation troubleshooting

Use this section to solve any problems you might encounter while setting up the HP All- in-One software.

This section contains the following topics:

When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens

The minimum system checks screen appears

A red X appears on the USB connect prompt

I received a message that an unknown error has occurred

The registration screen does not appear

Uninstall and reinstall the software

Missing HP Photosmart Software

When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens

Cause: The installation failed to run automatically.

Solution: If the installation does not run automatically, you can start it manually.

To start the installation from a Windows computer

1.From the Windows Start menu, click Run.

2.In the Run dialog box, enter d:\setup.exe, and then click OK.

If your CD-ROM drive is not assigned to drive letter D, enter the appropriate drive letter.

The minimum system checks screen appears

Cause: Your system does not meet the minimum requirements to install the software.

116 Troubleshooting

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HP C6200 manual Software installation troubleshooting, To start the installation from a Windows computer

C6200 specifications

The HP C6200 series is a versatile all-in-one device that excels in providing high-quality printing, scanning, copying, and faxing capabilities for both home and office use. With its sleek design and user-friendly interface, this multifunction printer stands out as a reliable option for various printing needs.

One of the main features of the HP C6200 series is its impressive print quality. Utilizing HP’s advanced ink technology, the device produces sharp text and vibrant colors that make documents and photos stand out. The printer is equipped with an efficient ink cartridge system, allowing users to replace individual cartridges as needed, reducing waste and cost.

Speed is another significant characteristic of the C6200 series. With a fast print speed of up to 22 pages per minute for black and white documents and 18 pages per minute for color prints, productivity is maximized. Additionally, the printer supports various paper sizes and types, including envelopes, photo paper, and labels, making it a versatile choice for different printing tasks.

The scanning and copying features of the C6200 series are equally impressive. With a flatbed scanner and an automatic document feeder, users can efficiently scan multiple-page documents with ease. The scanning resolution can reach up to 1200 dpi, ensuring that detailed images and text are captured accurately. The copying function also includes options for resizing and duplex copying, which further enhances its functionality.

Connectivity is essential in today’s digital age, and the HP C6200 does not disappoint. It supports both wired and wireless connectivity options, including USB, Ethernet, and Wi-Fi. This allows users to print from their computers, smartphones, or tablets without the need for cumbersome cables. The printer is also compatible with HP Smart App, enabling users to manage print jobs seamlessly from their mobile devices.

In terms of design, the C6200 series features a compact footprint, making it suitable for environments where space is limited. The intuitive control panel makes it easy to navigate through various functions and settings. Moreover, energy-efficient technologies help reduce power consumption, contributing to a more environmentally friendly operation.

Overall, the HP C6200 series is a comprehensive all-in-one solution that combines quality, speed, and connectivity. With its advanced features and reliable performance, it is an ideal choice for both personal and professional applications, ensuring that users can meet their diverse printing needs efficiently.