Troubleshooting

Chapter 14

sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP All-in-One off and then on again.

If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer.

Check other printers or scanners. You might need to disconnect older products from your computer.

Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn the HP All-in-One off and then on again.

If necessary, remove the software you installed with the HP All-in-One and then install it again.

For more information, see:

Uninstall and reinstall the software” on page 118

Information on ink cartridges and the print head

The following tips help maintain HP ink cartridges and ensure consistent print quality.

Install the ink cartridge on or before the install by date, which is printed on the ink cartridge package.

Keep all ink cartridges in the original sealed packages until they are needed.

Turn off the HP All-in-One by pressing the On button located on the device. Do not turn off the device by turning off a power strip or unplugging the power cord from the HP All-in-One. If you improperly turn off the HP All-in-One, the print head assembly might not return to the correct position.

Store ink cartridges at room temperature (15.6°-26.6° C or 60°-78° F).

HP recommends that you do not remove the ink cartridges from the HP All-in-One until you have replacement cartridges available to install.

If you are transporting the HP All-in-One make sure you turn off the device by pressing the On button to power it down properly. Also, make sure you leave the ink cartridges installed. Doing these actions will prevent ink leaking from the print head assembly.

Clean the print head when you notice a significant decrease in print quality.

110 Troubleshooting

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HP C6200 manual Information on ink cartridges and the print head

C6200 specifications

The HP C6200 series is a versatile all-in-one device that excels in providing high-quality printing, scanning, copying, and faxing capabilities for both home and office use. With its sleek design and user-friendly interface, this multifunction printer stands out as a reliable option for various printing needs.

One of the main features of the HP C6200 series is its impressive print quality. Utilizing HP’s advanced ink technology, the device produces sharp text and vibrant colors that make documents and photos stand out. The printer is equipped with an efficient ink cartridge system, allowing users to replace individual cartridges as needed, reducing waste and cost.

Speed is another significant characteristic of the C6200 series. With a fast print speed of up to 22 pages per minute for black and white documents and 18 pages per minute for color prints, productivity is maximized. Additionally, the printer supports various paper sizes and types, including envelopes, photo paper, and labels, making it a versatile choice for different printing tasks.

The scanning and copying features of the C6200 series are equally impressive. With a flatbed scanner and an automatic document feeder, users can efficiently scan multiple-page documents with ease. The scanning resolution can reach up to 1200 dpi, ensuring that detailed images and text are captured accurately. The copying function also includes options for resizing and duplex copying, which further enhances its functionality.

Connectivity is essential in today’s digital age, and the HP C6200 does not disappoint. It supports both wired and wireless connectivity options, including USB, Ethernet, and Wi-Fi. This allows users to print from their computers, smartphones, or tablets without the need for cumbersome cables. The printer is also compatible with HP Smart App, enabling users to manage print jobs seamlessly from their mobile devices.

In terms of design, the C6200 series features a compact footprint, making it suitable for environments where space is limited. The intuitive control panel makes it easy to navigate through various functions and settings. Moreover, energy-efficient technologies help reduce power consumption, contributing to a more environmentally friendly operation.

Overall, the HP C6200 series is a comprehensive all-in-one solution that combines quality, speed, and connectivity. With its advanced features and reliable performance, it is an ideal choice for both personal and professional applications, ensuring that users can meet their diverse printing needs efficiently.