HP C6200 manual Copies are too light or too dark, Nothing happens when I try to copy

Chapter 14

•Parts of the original do not appear or are cut off

•Fit to Page is not working as expected

•A borderless copy has white space around the edges

•The image is cropped when I make a borderless copy

•The printout is blank

Troubleshooting

Copies are too light or too dark

Cause: The Lighter/Darker setting for the HP All-in-One is set too light or too dark.

Solution: Adjust the lightness and darkness of the copies. For more information, see:

“Adjust the lightness and darkness of your copy” on page 89

Cause: The original you are copying is overexposed.

Solution: Try using Enhancements to improve an overexposed image. For more information, see:

“Improve the quality of a copy” on page 92

Nothing happens when I try to copy

Cause: The HP All-in-One is turned off.

Solution: Look at the display on the HP All-in-One. If the display is blank and the On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One.

Cause: The original is placed incorrectly on the glass.

Solution: Load your original print side down on the right front corner of the glass. For more information, see:

“Load originals” on page 33

Cause: The HP All-in-One might be busy copying or printing.

Solution: Check the display to see if the HP All-in-One is busy.

Cause: The HP All-in-One does not recognize the paper type.

Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support.

Cause: The HP All-in-One has a paper jam.

146 Troubleshooting