Chapter 14

Solution: The printer driver status might have changed to either offline or stop printing.

To check the printer driver status

1.In the HP Solution Center, click the device tab.

2.Click Settings.

3.Click Status.

If the status is offline or stop printing, change the status to ready.

Cause: A deleted print job is still in the queue.

Solution: A print job might remain in the queue after it has been cancelled. The cancelled print job jams the queue and prevents the next print job from printing.

From your computer, open the printer folder and see if the cancelled job remains in the print queue. Try to delete the job from the queue. If the print job remains in the queue, try one or both of the following:

•Disconnect the USB cable from the HP All-in-One, restart the computer, and then reconnect the USB cable to the HP All-in-One.

•Shut down the HP All-in-One, restart the computer, and then restart the HP All- in-One.

Troubleshooting

Cause: The Two-sided printing accessory is not installed correctly.

Solution: If the Two-sided printing accessory is installed, remove it and reinstall it. To reinstall it, press the buttons on each side of the accessory and push it into the rear of the HP All-in-One until it clicks into place.

If the Two-sided printing accessory is not installed, install it at the rear of the HP All- in-One.

The HP All-in-One prints meaningless characters

Cause: There is no more available memory in the HP All-in-One.

Solution: Turn off the HP All-in-One and your computer for 60 seconds, then turn them both on and try printing again.

Cause: The document is corrupt.

Solution: Try printing another document from the same software application. If this works, then try printing a previously saved version of the document that is not corrupt.

Nothing happens when I try to print

Cause: The HP All-in-One is turned off.

Solution: Look at the On button located on the top of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to

134 Troubleshooting

Page 134 Page 136
Page 135
Image 135
HP C6200 manual To check the printer driver status, Click Settings, HP All-in-One prints meaningless characters
Page 134 Page 136

C6200 specifications

The HP C6200 series is a versatile all-in-one device that excels in providing high-quality printing, scanning, copying, and faxing capabilities for both home and office use. With its sleek design and user-friendly interface, this multifunction printer stands out as a reliable option for various printing needs.

One of the main features of the HP C6200 series is its impressive print quality. Utilizing HP’s advanced ink technology, the device produces sharp text and vibrant colors that make documents and photos stand out. The printer is equipped with an efficient ink cartridge system, allowing users to replace individual cartridges as needed, reducing waste and cost.

Speed is another significant characteristic of the C6200 series. With a fast print speed of up to 22 pages per minute for black and white documents and 18 pages per minute for color prints, productivity is maximized. Additionally, the printer supports various paper sizes and types, including envelopes, photo paper, and labels, making it a versatile choice for different printing tasks.

The scanning and copying features of the C6200 series are equally impressive. With a flatbed scanner and an automatic document feeder, users can efficiently scan multiple-page documents with ease. The scanning resolution can reach up to 1200 dpi, ensuring that detailed images and text are captured accurately. The copying function also includes options for resizing and duplex copying, which further enhances its functionality.

Connectivity is essential in today’s digital age, and the HP C6200 does not disappoint. It supports both wired and wireless connectivity options, including USB, Ethernet, and Wi-Fi. This allows users to print from their computers, smartphones, or tablets without the need for cumbersome cables. The printer is also compatible with HP Smart App, enabling users to manage print jobs seamlessly from their mobile devices.

In terms of design, the C6200 series features a compact footprint, making it suitable for environments where space is limited. The intuitive control panel makes it easy to navigate through various functions and settings. Moreover, energy-efficient technologies help reduce power consumption, contributing to a more environmentally friendly operation.

Overall, the HP C6200 series is a comprehensive all-in-one solution that combines quality, speed, and connectivity. With its advanced features and reliable performance, it is an ideal choice for both personal and professional applications, ensuring that users can meet their diverse printing needs efficiently.
Top Page Image Contents