Troubleshooting
Problem | Cause | Solution |
Blank screen (no video) | You may have a screen |
(continued). | blanking utility installed or |
| energy saver features are |
| enabled. |
Press any key or click the mouse button and, if set, type your password.
Computer is in standby | Press the power button to |
mode. | resume from standby mode. |
|
|
CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data.
You are using a
Be sure that the monitor can accept the same horizontal scan rate as the resolution chosen.
The VGA/BNC selector switch on the monitor (some models) is not properly set.
Set the selector switch to agree with the cable connection.
Bad monitor. | Try a different monitor. |
Power LED is flashing and computer will not start.
Initernal error has occurred and the computer is flashing a code.
Refer to "Interpreting Diagnostic Lights and Audible Codes" to interpret the error code.
Troubleshooting Guide | www.hp.com/in |