Troubleshooting
Refer to the following chart if the air purifier operates abnormally. This may save time and unnecessary expenses.
Problem |
| Solution | |
| • Check if the power is on and try to turn on the air purifier again. | ||
Product is not | • Check if the power plug is connected properly and turn on the air | ||
| purifier again. | ||
working |
| ||
| If the product still don't work, try connecting the power plug to | ||
|
| ||
|
| other power outlets. | |
|
|
| |
Filter |
|
| |
replacement | • | After replacing the Integrated filter, press the [ ] button for | |
indicator not | |||
| over 3 seconds to reset the Filter replacement alert. | ||
turning off |
| ||
|
| ||
Strange |
|
indication is | • If you see C154, 155, 162, 163, 103 , contact the service center. |
displayed |
|
|
|
There is a | • Check the Pre filter and clean it if it's dirty. |
strange odor. | • Check the Integrated filter and replace it if it's dirty. |
|
|
| • A hissing noise may be heard while ions are being generated and |
There is a | the noise is normal. If you want to turn off the function press the |
strange sound | [ ] button. |
coming from the | • The product may generate noise if you move it while it operates; |
product. | Turn off the power before moving it around. |
| • You may hear operation sound of PM2.5 sensor and it’s a normal. |
Others
22ENGLISH
ACR |