Troubleshooting
PROBLEM | SOLUTION | |
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| • If you have selected Purity mode without selecting other mode, | |
Cool air does not | cool air does not come out of the air conditioner. Press the Mode | |
button to select other mode. | ||
come out of the | ||
• Check if the pipe length is too long. When the pipe length | ||
air conditioner. | ||
exceeds maximum allowable pipe length, cooling (heating) | ||
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| performance may decrease. | |
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Air flow | • Check if you have selected good'sleep mode. In this mode, you | |
adjustment is not | ||
cannot adjust the air flow direction since it is set to Auto. | ||
working. | ||
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Fan speed | • Check if you have selected Dry/Turbo/good'sleep mode. In these | |
adjustment is not | modes, fan speed is set to Auto and you cannot adjust the fan | |
working. | speed. | |
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| • Check if your batteries are depleted. | |
| • Make sure nothing is blocking your remote controller sensor. | |
Remote | • Check whether there are strong lighting apparatus near the air | |
conditioner. Strong light which comes from fluorescent bulbs or | ||
controller is not | ||
neon signs may interrupt the electric waves. | ||
working. | ||
• Stand towards the center of the product, point the remote | ||
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| controller towards the remote control receiver and press the | |
| button. | |
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Timer function | • Check if you have pressed the Set/Cancel button on the remote | |
does not work. | controller after setting the time. | |
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The air | • Check the air conditioner is in auto cleaning mode. When turning | |
conditioner is not | the air conditioner off after using the auto cleaning function, it | |
turned off. | will take 3 minutes to turn the air conditioner off. | |
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| • Odor may permeate depending on the surrounding environment | |
Odors permeate | or operating condition. Ventilate the indoor air. | |
• Check if the appliance is running in a smoky area. Ventilate the | ||
in the room | ||
room or operate the air conditioner in Purity mode for 1~2 | ||
during operation. | ||
hours. (We do not use smelly components in the air conditioner.) | ||
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| • Clean the Zero filter and Full HD Filter if they are dirty. | |
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