Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on.

Check that the 5 Way indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit (seven metres/yards/23ft. or less).

No beep is heard when you press the (On/Off) on the remote control

Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

The room temperature may be too low or too high.

Dust may be blocking the air filter guard; refer to page 23 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

Check that the required temperature has been set correctly.

Increase the fan speed.

If the air flow is directed downwards, use the remote control to direct it upwards.

The fan speed does not change

Check that the operating mode is set to COOL, HEAT or FAN ;

when you press the FAN button

in the AUTO mode, the fan speed changes automatically and in the

 

DRY mode, it is set to AUTO.

 

 

The air flow direction does not

Check that the air conditioner has been switched on; if necessary,

change when you press the

press the

(On/Off) button on the remote control.

SWING button

 

 

 

 

The timer is not correctly triggered

Check that the timer has been programmed correctly; see pages 18

 

and 19.

 

 

 

 

Odours are permeated in the room

Air the room.

 

during air conditioning

 

 

The air conditioner makes a hollow sound when it is turned on or off

Since this air conditioner is a heat pump model, there can be hollow sound caused by flow of refrigerant when you turn the air conditioner on/off. The sound is not a defect of the air conditioner and it does not affect the cooling/heating capacity.

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Samsung AQ30C1(2)BC installation manual Solving Common Problems

AQ30C1(2)BC specifications

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One of the primary characteristics of the AQ30C1(2)BC is its energy efficiency. It employs cutting-edge inverter technology, which allows for variable speed operation. This means that instead of turning on and off frequently, the compressor adjusts its speed dynamically based on the cooling load, resulting in significant energy savings. This feature not only helps reduce electricity bills but also minimizes wear and tear on the system, extending its lifespan.

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The design of the AQ30C1(2)BC is sleek and modern, making it a stylish addition to any room. Its quiet operation ensures that it does not disrupt the peace of your home or workspace. With user-friendly controls and an intuitive interface, it is easy for anyone to operate.

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