Cleaning and Maintenance

Troubleshooting

If the air conditioner operates abnormally, refer to the following chart to save time and unnecessary expenses.

Problem

Solution

 

 

 

• Check the power status, then operate the air conditioner again.

The air conditioner

• Switch on the circuit breaker, plug in the power cord, then operate

does not work at

the air conditioner again.

• Make sure that the isolator is turned on.

all.

• Check whether the Timed off function is running. Operate the air

 

 

conditioner again by pressing the Power button.

 

 

I cannot change

• Check whether the Fan or Fast mode is running. In these modes, the

air conditioner controls the set temperature automatically, and you

the temperature.

cannot change the set temperature.

 

 

 

 

• Check whether the set temperature is higher in the Cool mode

 

or lower in the Heat mode than the current temperature. Press

 

the Temperature button on the remote control to change the set

 

temperature.

 

• Check whether the air filter is blocked with dirt. If the air filter is

 

blocked, the cooling and heating performance may decrease. Remove

 

dirt regularly.

 

• Check whether the outdoor unit is covered or installed near

 

obstacles. Remove the coverings and obstacles.

Cool or warm air

• Check whether the air conditioner is running the defrost function.

does not come

When ice forms in winter or the outdoor temperature is too low, the

out of the air

air conditioner runs the defrost function automatically. While this

conditioner.

function is running, the indoor fan stops and warm air does not come

 

out.

 

• Check whether doors or windows are open. This may cause poor

 

cooling or heating performance. Close the doors and windows.

 

• Check whether the air conditioner is turned on immediately after the

 

cooling or heating operation stops. In this case, only the fan runs to

 

protect the outdoor unit compressor.

 

• Check whether the pipe length is too long. When the pipe length

 

exceeds the maximum pipe length, the cooling and heating

 

performance may decrease.

 

 

I cannot change

• Check whether the good'sleep function is running. While this

function is running, you cannot control the air flow direction. (But

the air flow

you can control the air flow direction if this function is running in

direction.

the Heat mode.)

 

 

 

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Samsung AR24HSFSEWKNMG manual Troubleshooting