|
|
PROBLEM | SOLUTION |
| The picture is noisy or distorted. | • Make sure that the disc is not dirty or scratched. |
| • Clean the disc. |
| No HDMI output. | • Check the connection between the TV and the HDMI jack of the player. |
| • Check if your TV supports the 576p/480p, 720p, 1080i, 1080p or 2160p |
| HDMI input resolution. |
| Abnormal HDMI output screen. | • If random noise appears on the screen, it means that TV does not support |
| HDCP |
| If you experience other problems. | • Go to the table of contents and find the section of the user manual that |
| contains information about the feature you are having the problem with, |
| and then follow the procedure again. |
| • If you still cannot resolve the problem, please contact your nearest |
| Samsung authorised service centre. |
| AllShare function |
|
I can see folders shared through AllShare, | • AllShare only shows Video, Photo, and Music files. Other types of files are |
| but I cannot see the files. | not displayed. |
| The video plays intermittently. | • Check if the network is stable. |
| • Check if the network cable is properly connected and if the network is not |
| overloaded. |
| • The wireless connection between the AllShare compatible device and the |
| player is unstable. |
| Check the connection. |
The AllShare connection between the player | • IP addresses within the same subnetwork should be unique. |
| and the PC is unstable. | If they are not, IP interference can cause this phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
Appendix 07