11 Troubleshooting Guide

Screen issue

The screen is not clear. The screen is blurry.

Adjust Coarse and Fine.

 

 

 

Remove any accessories (video extension

 

cable, etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency of the

 

PC and graphics card are set within a range

There are shadows or ghost images left on the

compatible with the product. Then, change the

screen.

screen settings if required by referring to the

 

 

Additional Information on the product menu

 

and the Standard Signal Mode Table.

 

 

The screen is too bright. The screen is too

Adjust Brightness and Contrast.

dark.

 

 

 

Screen color is inconsistent.

Go to Picture and adjust the Color Space

 

settings.

 

 

White does not really look white.

Go to Picture and adjust the White Balance

 

settings.

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or

 

adjust the volume

 

("2.2 Connecting and Using a PC")

 

 

 

Check the volume.

 

 

The volume is too low.

Adjust the volume.

 

 

 

If the volume is still low after turning it up to the

 

maximum level, adjust the volume on your PC

 

sound card or software program.

 

 

11 Troubleshooting Guide 205

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Samsung ME75B, BN4600098M01, ME65B user manual Adjust Brightness and Contrast, Sound issue

BN4600098M01, ME65B, ME75B specifications

Samsung's ME75B and ME65B displays represent the forefront of commercial display technology, designed to deliver stunning visuals and exceptional performance for a variety of business applications. These models cater to different needs in the commercial sector, providing an advanced viewing experience that enhances user interactions.

The ME75B boasts a substantial 75-inch screen, while the ME65B offers a slightly smaller 65-inch option, both crafted to deliver vibrant colors and sharp imagery. One of the most notable features of these displays is their high brightness level, which ensures visibility in well-lit environments. With a brightness rating of up to 500 nits, both models maintain clear and vivid image quality even under direct sunlight.

One of the standout characteristics of the ME75B and ME65B is the integration of Samsung's Smart Signage Platform. This feature allows users to run digital signage content without needing a separate media player, streamlining setup and reducing additional costs. The displays support various content formats, enabling businesses to present information in engaging ways, from promotional videos to informative slideshows.

Another impressive technology incorporated into these models is the Ultra HD (4K) resolution, which provides exceptional clarity and detail. This capability is particularly valuable in settings like retail, where eye-catching visuals can significantly enhance customer engagement and drive sales. The displays also support HDR (High Dynamic Range), further enhancing contrast and color accuracy.

The ME75B and ME65B are designed for versatility, equipped with multiple connectivity options, including HDMI, USB, and DisplayPort. This allows for seamless integration with various devices and content sources. Additionally, both displays feature enhanced cooling systems and are designed for 24/7 operation, ensuring reliability in demanding environments.

In terms of design, the ME75B and ME65B exhibit a sleek and modern aesthetic, with ultra-narrow bezels that maximize screen real estate and minimize distractions. They are also VESA mount compatible, allowing for easy installation in a variety of settings, whether wall-mounted or on stands.

In conclusion, the Samsung ME75B and ME65B are powerful commercial display solutions that combine cutting-edge technology, impressive visual performance, and user-friendly features. With their bright, high-resolution screens and smart signage capabilities, these displays are ideal for businesses looking to enhance their communication and engage their audience effectively.