Troubleshooting for Anynet+

Symptom

Solution

Anynet+ does not work.

• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices

 

only.

 

• Connect only one receiver (home theater).

 

• Check if the Anynet+ device power cord is properly connected.

 

• Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections.

 

• Check whether Anynet+ (HDMI-CEC)is set to On in the Anynet+ setup menu.

 

• Check whether the TV remote control is in TV mode.

 

• Check whether it is Anynet+ exclusive remote control.

 

• Anynet+ doesn’t work in certain situations. (Searching channels, Operating Media play,

 

Plug & Play, etc.)

 

• When connecting or removing the HDMI 1.3 cable, please make sure to search devices

 

again or turn your TV off and on again.

 

• Check if the Anynet+ Function of Anynet+ device is set on.

I want to start Anynet+.

• Check if the Anynet+ device is properly connected to the TV and check if the Anynet+

 

(HDMI-CEC)is set to On in the Anynet+ Setup menu.

 

• Press the TV button on the TV remote control to switch to TV. Then press the TOOLS

 

button to show the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

• Select View TV in the Anynet+ menu.

 

• Press the SOURCE button on the TV remote control and select a device other than

 

Anynet+ devices.

 

• Press CH, CH LIST, PRE-CH, and FAV.CH to change the TV mode.

 

(Note that the channel button operates only when a tuner-embedded Anynet+ device is not

 

connected.)

The message Connecting to

• You cannot use the remote control when you are configuring Anynet+ or switching to a view

Anynet+ device... appears on the

mode.

screen.

• Use the remote control when the Anynet+ setting or switching to view mode is complete.

The Anynet+ device does not play.

You cannot use the play function when Plug & Play is in progress.

The connected device is not

• Check whether or not the device supports Anynet+ functions.

displayed.

• Check whether or not the HDMI 1.3 cable is properly connected.

 

• Check whether Anynet+ (HDMI-CEC)is set to On in the Anynet+ setup menu.

 

• Search Anynet+ devices again.

 

• You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI cables

 

may not support Anynet+ functions.

 

• If it is terminated by an abnormal situation such as disconnecting the HDMI cable or power

 

cord or a power failure, please repeat the device scan.

The TV program cannot be

Check whether the antenna jack on the recording device is properly connected.

recorded.

 

The TV sound is not output

Connect the optical cable between TV and the receiver.

through the receiver.

 

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Samsung PN6B550T2F, BN68-02221B-00, PN50B550TF, PN6B590T5F, PNB590T5F, PN58B550TF user manual Troubleshooting for Anynet+
Page 45 Page 47

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