Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

PC is shown in Source when a PC is not connected.PC is always shown in Source irrespective of whether or not a PC is connected.

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

 

 

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable

 

 

 

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product

 

 

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Samsung DM40D, DM48D, DM55D Check the followings, Installation issue PC mode, Screen issue, Not Optimum Mode is displayed
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DM55D, DM32D, DM48D, DM40D specifications

Samsung's DM series displays, namely the DM40D, DM48D, DM32D, and DM55D, are sophisticated digital signage solutions designed to meet the diverse needs of various commercial environments. Each model in this series is engineered for exceptional performance and versatility, ensuring they stand out in today’s competitive market.

The DM40D features a 40-inch display, offering a Full HD resolution of 1920 x 1080 pixels. This model is characterized by its slim design, making it perfect for locations where space is at a premium. The Ultra Narrow Bezel design enhances the immersive experience, making it ideal for video walls or multi-display setups. The DM40D is equipped with Samsung’s Smart Signage platform, which allows seamless connectivity and easy content management.

Moving on to the DM48D, this model sports a slightly larger 48-inch screen, delivering the same Full HD resolution. It incorporates advanced LED backlighting technology, which ensures vibrant colors and sharp visuals. The display is also designed for 24/7 operation, making it suitable for environments that demand high uptime. The integrated content scheduling feature enables users to manage and display various media at predetermined times, enhancing flexibility in content delivery.

The DM32D is a 32-inch display, which is perfect for smaller spaces without compromising on quality. Its bright screen provides excellent visibility even in well-lit environments. Like its counterparts, the DM32D leverages the Smart Signage platform for easy content management and has a variety of connectivity options, including HDMI and DisplayPort. The model’s lightweight design facilitates easy installation and adjustment.

Last but not least, the DM55D boasts a 55-inch display, making it a standout option for larger viewing areas. This model not only retains the Full HD resolution but also features enhanced brightness levels and improved color accuracy, which are essential in attracting audience attention. The DM55D benefits from Samsung's advanced image processing technology, ensuring that visuals remain consistent and stunning.

All models within the Samsung DM series are built to be energy efficient, reducing operational costs while maintaining performance excellence. Furthermore, they support various media formats and have features for easy collaboration, making them well-suited for retail, corporate, and educational applications. With Samsung's rigorous standards for quality and innovation, the DM series remains at the forefront of digital signage technology.
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