Sound issue

The volume is too low.

Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program.

Video is available but there is no sound.

If an HDMI cable is connected, check the audio output settings on the PC.

Go to Sound and change Speaker Settings to Internal.

If a source device is used

•• Make sure the audio cable is properly connected to the audio input port on the product.

•• Check the audio output settings for the source device.

(For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box may need to be changed to HDMI.)

If a DVI-HDMI cable is used, a separate audio cable is required.

If the product has a headphone port, make sure nothing is connected to it.

Reconnect the power cable to the device and then reboot the device.

There is static coming from the speakers.

Check the cable connection. Make sure a video cable is not connected to an audio input port.

Check the signal strength after connecting a cable.

Low signal level can cause corrupted sound.

There is audible sound when the volume is muted.

When Speaker Settings is set to External, the volume button and mute function are disabled. Adjust the volume for the external speakers.

Audio settings for main speakers are separate from the internal speakers on the product. Changing or muting the volume on the product does not affect an external amplifier(decoder).

Sound from the monitor does not change after Sound Mode is changed.

Audio settings for main speakers are separate from the internal speakers on the product. Audio settings on a source device do not affect the internal speaker settings on the product.

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Samsung DM55D, DM48D Volume is too low, Video is available but there is no sound, There is static coming from the speakers
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DM55D, DM32D, DM48D, DM40D specifications

Samsung's DM series displays, namely the DM40D, DM48D, DM32D, and DM55D, are sophisticated digital signage solutions designed to meet the diverse needs of various commercial environments. Each model in this series is engineered for exceptional performance and versatility, ensuring they stand out in today’s competitive market.

The DM40D features a 40-inch display, offering a Full HD resolution of 1920 x 1080 pixels. This model is characterized by its slim design, making it perfect for locations where space is at a premium. The Ultra Narrow Bezel design enhances the immersive experience, making it ideal for video walls or multi-display setups. The DM40D is equipped with Samsung’s Smart Signage platform, which allows seamless connectivity and easy content management.

Moving on to the DM48D, this model sports a slightly larger 48-inch screen, delivering the same Full HD resolution. It incorporates advanced LED backlighting technology, which ensures vibrant colors and sharp visuals. The display is also designed for 24/7 operation, making it suitable for environments that demand high uptime. The integrated content scheduling feature enables users to manage and display various media at predetermined times, enhancing flexibility in content delivery.

The DM32D is a 32-inch display, which is perfect for smaller spaces without compromising on quality. Its bright screen provides excellent visibility even in well-lit environments. Like its counterparts, the DM32D leverages the Smart Signage platform for easy content management and has a variety of connectivity options, including HDMI and DisplayPort. The model’s lightweight design facilitates easy installation and adjustment.

Last but not least, the DM55D boasts a 55-inch display, making it a standout option for larger viewing areas. This model not only retains the Full HD resolution but also features enhanced brightness levels and improved color accuracy, which are essential in attracting audience attention. The DM55D benefits from Samsung's advanced image processing technology, ensuring that visuals remain consistent and stunning.

All models within the Samsung DM series are built to be energy efficient, reducing operational costs while maintaining performance excellence. Furthermore, they support various media formats and have features for easy collaboration, making them well-suited for retail, corporate, and educational applications. With Samsung's rigorous standards for quality and innovation, the DM series remains at the forefront of digital signage technology.
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