Other issue

There is no sound in HDMI mode.

Displayed picture colors may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product.

If these issues occur, connect an audio cable along with the HDMI cable.

Some PC graphics cards may not automatically recognize HDMI signals that do not include sound. In this case, manually select a sound input.

 

Sound input

Screen mode

 

 

 

PC

Auto

PC settings

 

 

 

DVI PC

Audio In (Stereo ports)

PC settings

 

 

 

Other issue

The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.

•• If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.

(The power LED lights up red when the screen is switched off.)

If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected.

Contact your nearest service center to have the product serviced.

•• If the sensor light that is on does not flash red when a button is pressed on the remote control, the IR sensor may be defective.

Contact your nearest service center to have the product serviced.

•• This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

In power-saving mode, when the input source is DisplayPort,

••

Go to System → General and set Max. Power Saving to Off. Alternatively, configure the PC

PC display settings cannot be saved.

 

display output settings again. Ensure the set is turned on.

 

 

 

When booting the PC with the input source set to

••

Boot the PC when the set is turned on or when the input source is not DisplayPort.

DisplayPort, the BIOS and booting screens do not appear.

 

 

 

 

 

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Samsung DM48D, DM55D There is no sound in Hdmi mode, IR sensor is not functioning, PC display settings cannot be saved
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DM55D, DM32D, DM48D, DM40D specifications

Samsung's DM series displays, namely the DM40D, DM48D, DM32D, and DM55D, are sophisticated digital signage solutions designed to meet the diverse needs of various commercial environments. Each model in this series is engineered for exceptional performance and versatility, ensuring they stand out in today’s competitive market.

The DM40D features a 40-inch display, offering a Full HD resolution of 1920 x 1080 pixels. This model is characterized by its slim design, making it perfect for locations where space is at a premium. The Ultra Narrow Bezel design enhances the immersive experience, making it ideal for video walls or multi-display setups. The DM40D is equipped with Samsung’s Smart Signage platform, which allows seamless connectivity and easy content management.

Moving on to the DM48D, this model sports a slightly larger 48-inch screen, delivering the same Full HD resolution. It incorporates advanced LED backlighting technology, which ensures vibrant colors and sharp visuals. The display is also designed for 24/7 operation, making it suitable for environments that demand high uptime. The integrated content scheduling feature enables users to manage and display various media at predetermined times, enhancing flexibility in content delivery.

The DM32D is a 32-inch display, which is perfect for smaller spaces without compromising on quality. Its bright screen provides excellent visibility even in well-lit environments. Like its counterparts, the DM32D leverages the Smart Signage platform for easy content management and has a variety of connectivity options, including HDMI and DisplayPort. The model’s lightweight design facilitates easy installation and adjustment.

Last but not least, the DM55D boasts a 55-inch display, making it a standout option for larger viewing areas. This model not only retains the Full HD resolution but also features enhanced brightness levels and improved color accuracy, which are essential in attracting audience attention. The DM55D benefits from Samsung's advanced image processing technology, ensuring that visuals remain consistent and stunning.

All models within the Samsung DM series are built to be energy efficient, reducing operational costs while maintaining performance excellence. Furthermore, they support various media formats and have features for easy collaboration, making them well-suited for retail, corporate, and educational applications. With Samsung's rigorous standards for quality and innovation, the DM series remains at the forefront of digital signage technology.
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