Sound issue, Sharpness | Samsung DM48D, DM55D, DM40D, DM32D instruction

Screen issue

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.

A cell phone within a distance of one-meter radius may cause static on analog and digital products.

The brightness and color do not look normal.	Go to Picture and adjust the screen settings such as Picture Mode, Color, Brightness and
	Sharpness.

	Go to System and adjust the Energy Saving settings.

	Reset the screen settings to the default settings.

Broken lines are displayed on the edges of the screen.	If Picture Size is set to Screen Fit, change the setting to 16:9.

Lines (red, green or blue) are displayed on the screen.	These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a
	Samsung Service Center to resolve the issue.

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.

The screen cannot be displayed in full screen.

A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.

A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.

Change the screen size setting to full screen on the product or source device.

Sound issue

There is no sound.	Check the connection of the audio cable or adjust the volume.

	Check the volume.

DM55D, DM32D, DM48D, DM40D specifications

Samsung's DM series displays, namely the DM40D, DM48D, DM32D, and DM55D, are sophisticated digital signage solutions designed to meet the diverse needs of various commercial environments. Each model in this series is engineered for exceptional performance and versatility, ensuring they stand out in today’s competitive market.

The DM40D features a 40-inch display, offering a Full HD resolution of 1920 x 1080 pixels. This model is characterized by its slim design, making it perfect for locations where space is at a premium. The Ultra Narrow Bezel design enhances the immersive experience, making it ideal for video walls or multi-display setups. The DM40D is equipped with Samsung’s Smart Signage platform, which allows seamless connectivity and easy content management.

Moving on to the DM48D, this model sports a slightly larger 48-inch screen, delivering the same Full HD resolution. It incorporates advanced LED backlighting technology, which ensures vibrant colors and sharp visuals. The display is also designed for 24/7 operation, making it suitable for environments that demand high uptime. The integrated content scheduling feature enables users to manage and display various media at predetermined times, enhancing flexibility in content delivery.

The DM32D is a 32-inch display, which is perfect for smaller spaces without compromising on quality. Its bright screen provides excellent visibility even in well-lit environments. Like its counterparts, the DM32D leverages the Smart Signage platform for easy content management and has a variety of connectivity options, including HDMI and DisplayPort. The model’s lightweight design facilitates easy installation and adjustment.

Last but not least, the DM55D boasts a 55-inch display, making it a standout option for larger viewing areas. This model not only retains the Full HD resolution but also features enhanced brightness levels and improved color accuracy, which are essential in attracting audience attention. The DM55D benefits from Samsung's advanced image processing technology, ensuring that visuals remain consistent and stunning.

All models within the Samsung DM series are built to be energy efficient, reducing operational costs while maintaining performance excellence. Furthermore, they support various media formats and have features for easy collaboration, making them well-suited for retail, corporate, and educational applications. With Samsung's rigorous standards for quality and innovation, the DM series remains at the forefront of digital signage technology.

Samsung DM48D, DM55D, DM40D, DM32D user manual Sound issue, Sharpness

Models: DM55D DM32D DM48D DM40D