Manuals / Samsung / TV and Video / Flat Panel Television

Samsung DM55D Troubleshooting for Anynet+, Problem Possible Solution, Off and on again, Screen

Models: DM55D DM32D DM48D DM40D

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Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

•• Check if the Anynet+ device power cord is properly connected.

 

•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.

 

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

 

•• Check whether the remote control is Anynet+ compatible.

 

•• Anynet+ doesn’t work in certain situations. (initial setup)

 

•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product

 

off and on again.

 

•• Check if the Anynet+ function of the Anynet device is set on.

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Press the TOOLS button to display the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

••

Select View PC in the Anynet+ menu.

 

•• Press the SOURCE button on the product remote control and select a non- Anynet+ device.

 

 

 

The message “Disconnecting

••

You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.

Anynet+ device ...” appears on

••

Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.

the screen.

 

 

 

 

 

The Anynet+ device does not play.

••

You cannot use the play function when initial setup is in progress.

 

 

 

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Samsung DM55D Troubleshooting for Anynet+, Problem Possible Solution, Off and on again, Anynet+ device ... appears on
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DM55D, DM32D, DM48D, DM40D specifications

Samsung's DM series displays, namely the DM40D, DM48D, DM32D, and DM55D, are sophisticated digital signage solutions designed to meet the diverse needs of various commercial environments. Each model in this series is engineered for exceptional performance and versatility, ensuring they stand out in today’s competitive market.

The DM40D features a 40-inch display, offering a Full HD resolution of 1920 x 1080 pixels. This model is characterized by its slim design, making it perfect for locations where space is at a premium. The Ultra Narrow Bezel design enhances the immersive experience, making it ideal for video walls or multi-display setups. The DM40D is equipped with Samsung’s Smart Signage platform, which allows seamless connectivity and easy content management.

Moving on to the DM48D, this model sports a slightly larger 48-inch screen, delivering the same Full HD resolution. It incorporates advanced LED backlighting technology, which ensures vibrant colors and sharp visuals. The display is also designed for 24/7 operation, making it suitable for environments that demand high uptime. The integrated content scheduling feature enables users to manage and display various media at predetermined times, enhancing flexibility in content delivery.

The DM32D is a 32-inch display, which is perfect for smaller spaces without compromising on quality. Its bright screen provides excellent visibility even in well-lit environments. Like its counterparts, the DM32D leverages the Smart Signage platform for easy content management and has a variety of connectivity options, including HDMI and DisplayPort. The model’s lightweight design facilitates easy installation and adjustment.

Last but not least, the DM55D boasts a 55-inch display, making it a standout option for larger viewing areas. This model not only retains the Full HD resolution but also features enhanced brightness levels and improved color accuracy, which are essential in attracting audience attention. The DM55D benefits from Samsung's advanced image processing technology, ensuring that visuals remain consistent and stunning.

All models within the Samsung DM series are built to be energy efficient, reducing operational costs while maintaining performance excellence. Furthermore, they support various media formats and have features for easy collaboration, making them well-suited for retail, corporate, and educational applications. With Samsung's rigorous standards for quality and innovation, the DM series remains at the forefront of digital signage technology.