Troubleshooting
You may encounter a problem using the oven. In that case, first check the table below and try the suggestions. If a problem persists, or if any information code keeps appearing on the display, contact a local Samsung service centre.
Checkpoints
If you encounter a problem with the oven, first check the table below and try the suggestions.
Problem | Cause | Action | |
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|
| |
General |
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| |
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|
| |
The buttons cannot | Foreign matter may be caught | Remove the foreign matter and | |
be pressed properly. | between the buttons. | try again. | |
|
|
| |
| For touch models: Moisture is | Wipe the moisture from the | |
| on the exterior. | exterior. | |
|
|
| |
| Child lock is activated. | Deactivate Child lock. | |
|
|
| |
The time is not | Power is not supplied. | Make sure power is supplied. | |
displayed. |
|
| |
The Eco | Turn off the Eco function. | ||
| |||
| is set. |
| |
|
|
| |
The oven does not | Power is not supplied. | Make sure power is supplied. | |
work. |
|
| |
The door is open. | Close the door and try again. | ||
| |||
|
|
| |
| The door open safety | Remove the foreign matter and | |
| mechanisms are covered in | try again. | |
| foreign matter. |
| |
|
|
| |
The oven stops while | The user has opened the door to | After turning over the food, | |
in operation. | turn food over. | press the Start button again to | |
|
| start operation. |
Troubleshooting
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