Problem

Cause

Action

 

 

 

 

 

The oven does not

The oven may not work, too

Put one cup of water in a

 

heat.

much food is being cooked, or

microwave-safe container and

 

 

improper cookware is being

run the microwave for 1-2

 

 

used.

minutes to check whether the

 

 

 

water is heated.

 

 

 

Reduce the amount of food and

 

 

 

start the function again.

 

 

 

Use a cooking container with a

 

 

 

flat bottom.

 

 

 

 

 

Heating is weak or

The oven may not work, too

Put one cup of water in a

 

slow.

much food is being cooked, or

microwave-safe container and

 

 

improper cookware is being

run the microwave for 1-2

 

 

used.

minutes to check whether the

 

 

 

water is heated.

 

 

 

Reduce the amount of food and

 

 

 

start the function again.

 

 

 

Use a cooking container with a

 

 

 

flat bottom.

 

 

 

 

 

The warm function

The oven may not work, too

Put one cup of water in a

 

does not work.

much food is being cooked, or

microwave-safe container and

 

 

improper cookware is being

run the microwave for 1-2

 

 

used.

minutes to check whether the

 

 

 

water is heated.

 

 

 

Reduce the amount of food and

 

 

 

start the function again.

 

 

 

Use a cooking container with a

 

 

 

flat bottom.

 

 

 

 

 

The thaw function

The oven may not work, too

Put one cup of water in a

 

does not work.

much food is being cooked, or

microwave-safe container and

 

 

improper cookware is being

run the microwave for 1-2

 

 

used.

minutes to check whether the

 

 

 

water is heated.

 

 

 

Reduce the amount of food and

 

 

 

start the function again.

 

 

 

Use a cooking container with a

 

 

 

flat bottom.

 

 

 

 

 

Troubleshooting

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Samsung MG40J5133AT/ZA manual Troubleshooting