Troubleshooting

Before requesting service (troubleshooting), please check the following.

 

 

Specifications

 

 

 

General

Power Requirements

AC110-240V, 50/60 Hz

 

Power Consumption

12 W

Problem

No operations can be performed with remote.

Disc does not play.

5.1channel sound is not being reproduced.

The

icon appears on

screen.

 

Disc Menu doesn’t appear.

Play mode differs from the Setup Menu selection.

The screen ratio cannot be changed.

No audio.

Forgot password

If you experience other problems.

Action

Check the batteries in the remote. May need replacing.

Operate the remote control at a distance of no more than 20 feet.

Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try remote again.

Ensure that the disc is installed with the label side facing up.

Check the region number of the DVD.

5.1 channel sound is reproduced only when the following conditions are met. :

1)The DVD player is connected with the proper amplifier

2)The disc is recorded with 5.1 channel sound.

Check whether the disc being played has the “Dolby 5.1 ch” mark on the outside.

Check if your audio system is connected and working properly.

In a SETUP Menu, is the Audio Output set to Bitstream?

The features or action cannot be completed at this time because:

1.The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range.

Check if the disc has a Menu.

Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.

The Screen Ratio is fixed on your DVDs.

Make sure you have selected the correct Digital Output in the Audio Options Menu.

Press power on from a cold start with no disc in the unit. Press the

STOP ( ) and PLAY ( ) buttons simultaneously on the front panel for three seconds. The Select Menu Language display will appear. Select the desired language button. Press the MENU button on the remote control to select the Parental Mode. The Parental Mode is now unlocked as indicated on the display. Press the DOWN button to select Parental. Press ENTER and the Create Password display will appear. You can now set your rating level and change your password to a new number.

Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.

If the problem still cannot be solved, please contact your nearest authorized service center.

Page

P4

P7

P18

P44~45

P21

P41~42

P41~48

P46~47

P44~45

P48

 

Weight

2.4 Kg

 

 

 

Dimensions

430mm (W) X 240mm (D) X 60mm (H)

 

Operating Temperature Range

+5°C to +35°C

 

 

 

Operating Humidity Range

10 % to 75 %

 

 

Disc

DVD

Reading Speed : 3.49 m/sec.

 

 

 

(DIGITAL VERSATILE DISC)

Approx. Play Time

 

 

 

 

(Single Sided, Single Layer Disc) : 135 min.

 

CD : 12Cm

Reading Speed : 1.2 to 1.4 m/sec.

 

 

 

(COMPACT DISC)

Maximum Play Time : 74 min.

 

 

 

CD : 8Cm

Reading Speed : 1.2 to 1.4 m/sec.

 

(COMPACT DISC)

Maximum Play Time : 20 min.

 

 

 

VCD : 12Cm

Reading Speed : 1.2 to 1.4 m/sec.

 

 

Maximum Play Time : 74 min. (Video + Audio)

 

 

 

 

 

 

Composite Video

2 channel : 1.0 Vp-p (75 load)

 

 

 

SCART Jack

R(Red) : 0.7 Vp-p (75 load)

 

 

 

 

G(Green) : 0.7 Vp-p (75 load)

 

 

Video

 

B(Blue) : 0.7 Vp-p (75 load)

 

 

Output

 

Composite Video : 1.0 Vp-p (75

load)

 

 

Luminance Signal : 1.0 Vp-p (75

load)

 

 

Color Signal : 0.3 Vp-p (75 load)

 

S-VIDEO

Luminance Signal : 1.0 Vp-p (75

load)

 

 

Chrominance Signal : 0.3 Vp-p (75 load)

 

 

 

 

 

 

SCART Jack

2 Channel : L(1/L), R(2/R)

 

 

 

2 channel

L(1/L), R(2/R)

 

 

Audio

*Frequency Response

48 kHz Sampling : 4 Hz to 22 kHz

 

 

Output

 

96 kHz Sampling : 4 Hz to 44 kHz

 

 

 

*S/N Ratio

110 dB

 

 

 

*Dynamic Range

100 dB

 

 

 

*Total Harmonic Distortion

0.004 %

 

 

 

 

 

 

REFERENCE

 

 

*: Nominal specification

 

 

 

 

 

• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.

• Weight and dimensions are approximate.

50

ENG

51

ENG

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Samsung DVD-E137B/AFR manual Troubleshooting, Specifications, General