Troubleshooting

Before requesting service (troubleshooting), please check the following.

 

Problem

 

 

Action

Page

 

 

•

Check the batteries in the remote control.

 

No operations can be

 

They may need replacing.

 

•

Operate the remote control at a distance of no more than 20 feet.

P3

performed with the

•

Remove batteries and hold down one or more buttons for several minutes to drain

remote control.

 

 

the microprocessor inside the remote control to reset it. Reinstall batteries and try

 

 

 

 

 

 

 

 

to operate the remote control again.

 

 

 

 

 

 

Disc does not play.

•

Ensure that the disc is installed with the label side facing up.

P5

•

Check the region number of the DVD.

 

 

 

 

 

 

 

 

 

• 5.1 channel sound is reproduced only when the following conditions are met. :

 

5.1 channel sound is

 

1) The DVD player is connected with the proper Amplifier

P10-11

 

2) The disc is recorded with 5.1 channel sound.

 

 

not being reproduced.

•

Check whether the disc being played has the “5.1 ch” mark on the outside.

 

 

 

 

 

 

•

Check if your audio system is connected and working properly.

P24-25

 

 

•

In a SETUP Menu, is the Audio Output set to Bitstream?

 

 

 

•

The features or action cannot be completed at this time because:

 

The

icon appears

1. The DVD’s software restricts it.

 

2. The DVD’s software doesn’t support the feature (e.g., angles).

 

on screen.

 

3. The feature is not available at the moment.

 

 

 

 

 

 

4. You’ve requested a title or chapter number or search time that is out of range.

 

 

 

 

 

Disc Menu doesn’t appear.

•

Check if the disc has a Menu.

 

 

 

 

 

Play mode differs from the

•

Some of the functions selected in the Setup Menu may not work properly if the

P23~27

Setup Menu selection.

 

disc is not encoded with the corresponding function.

 

 

 

 

 

 

The screen ratio

•

The Screen Ratio is fixed on your DVDs.

P25-26

cannot be changed.

 

 

 

 

 

 

 

No audio.

•

Make sure you have selected the correct Digital Output in the Audio Options

P24-25

 

Menu.

 

 

 

 

 

 

 

The screen is blocked

•

Press the

button (in front panel) for more than 5 seconds under no disc inside.

P12

 

All settings

will revert to the factory settings.

 

 

 

 

 

 

 

 

 

 

Forgot password

•

Press the

button (in front panel ) for more than 5 seconds

P26

 

under no disc inside. All settings including the password will revert to the factory

 

 

 

 

 

 

 

settings. Don't use this unless absolutely necessary.

 

 

 

 

 

If you experience

•

Go to the contents and find the section of the instruction book that contains the

 

other problems.

 

explanations regarding the current problem, and follow the procedure once again.

 

 

 

•

If the problem still cannot be solved, please contact your nearest authorized ser-

 

 

 

 

vice center.

 

 

The picture is noisy or

•

Make sure that the disc is not dirty or scratched.

P2

distorted

•

Clean the disc.

 

 

 

 

 

 

 

English

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Samsung DVD-P380/XEL, DVD-P380/XET, DVD-P380/EDC manual Troubleshooting, Problem Action
Page 28 Page 30

DVD-P380/XET, DVD-P380/EDC, DVD-P380/XEL specifications

The Samsung DVD-P380 series, comprising models DVD-P380/XEL, DVD-P380/EDC, and DVD-P380/XET, represents a notable advancement in home entertainment technology, offering users a comprehensive solution for DVD playback and connectivity. These models are designed to satisfy the needs of movie enthusiasts and casual viewers alike, bringing versatile features to the forefront.

One key characteristic of the Samsung DVD-P380 series is its compatibility with various disc formats. Users can enjoy not only standard DVD and CD formats but also CD-R and CD-RW, ensuring a broad range of playback options. This functionality makes it easy for viewers to access their personal collections, including recorded media and various audio formats.

The DVD-P380 series is equipped with progressive scan technology, which enhances video output quality. This feature allows for smoother and clearer images by displaying frames in a sequential manner, thereby reducing flicker and improving overall visual clarity. This technology is particularly beneficial for those with high-definition televisions, as it leverages the full capabilities of modern displays.

Moreover, the Samsung DVD-P380 models come with multiple connectivity options, including composite, S-Video, and component outputs. This variety enables users to connect to a vast array of televisions and displays, accommodating different home theater setups. Additionally, the inclusion of a digital audio output ensures that users can connect to external audio systems, further enhancing the viewing experience.

User convenience is also a priority in the design of the DVD-P380 series. Features such as on-screen menus, quick access to various DVD functions, and a user-friendly remote control enhance usability. The players are designed for seamless operation, allowing users to easily navigate through their media without any hassle.

Furthermore, these DVD players support a range of playback options, including repeat, shuffle, and bookmark functionalities, enabling users to tailor their viewing experiences. Overall, the Samsung DVD-P380/XEL, DVD-P380/EDC, and DVD-P380/XET models stand out for their impressive combination of compatibility, video quality, and user-friendly features, making them a solid choice for anyone looking to elevate their home entertainment setup.
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