Samsung DVD-SH871M/XEU manual Troubleshooting

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TROUBLESHOOTING

If your product malfunctions, go through the checkpoints below before contacting a Samsung authorised service centre.

PROBLEM	EXPLANATION/SOLUTION
The input is displayed for a while when the	The HDD & DVD Recorder requires some time to initialise and the input will be
power is turned on.	displayed for approx. 10 seconds after it is turned on.
Cannot record TV programmes.	• Check whether the power cord is securely plugged into the power outlet.
	• Did you set the HDD & DVD Recorder channel settings correctly?
	• Check the free space on your HDD/DVD-RAM/±RW/±R discs.
I pressed the REC button but there is no	Check available disc type. (See page 67)
response.	If a programme is copy protected, it cannot be recorded.
Cannot play the disc.	• Check whether the disc is inserted correctly with the label facing up.
	• Check the regional code of the DVD disc.
	• This HDD & DVD Recorder cannot play some types of discs. (See pages 8, 51)

icon appears on the screen. You cannot use this operation or function due to one of the following reasons:

(1)Your DVD disc restricts it.

(2)Your DVD disc does not support this feature (for example: angles)

(3)The feature is not available at the moment.

(4)You’ve requested a title, chapter, or scan time that is out of range.

Play mode settings are different from the	The disc does not support all selected functions.
settings configured in the Settings menu.	In this case, some settings configured in the settings menu may not work properly.
Cannot change the aspect ratio.	The aspect ratio is fixed for DVD discs. (See page 41)
The angle operation does not work while	The angle operation is available only when the disc contains images captured from
playing a DVD disc.	diff erent angles.
The selected audio and/or subtitle language	Audio and subtitle languages are disc-specific. Only the sound and subtitle languages
is not played.	contained on the DVD disc are available and displayed in the disc menu.
Cannot copy title or file to the other mode.	• DVD discs encoded with copy protection can not be copied to HDD.
	• Refer to “Contents Copy Specifications” on page 7 to check if copying is supported.
	• Refer to “V-Mode Compatibility” on page 46 to check if copying is support.
The disc revolves, but no image or bad	• Be sure that the Video Setting is properly set. (See pages 41~42)
quality images is displayed.	• Check whether there is damage to or any foreign material on your disc.
	• Some low quality discs may not play properly.
	• If scenes change from dark to bright suddenly, the screen may shake vertically
	temporarily, but this is not a fault.

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