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FAQ
[Case 9] When I open the Device Manager (by clicking Start → (Settings) → Control Panel → (Performance and Maintenance) → System → (Hardware) → Device Manager), there are「 Unknown Devices 」or「 Other Devices 」entries with a yellow question mark(?) beside them or devices with an exclamation mark(!) beside them.
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For Windows 98 PC, remove the camera driver also, restart the PC, and then reinstall the camera driver.
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■Please check the following if the movie clip doesn't play back.
※If you installed an incorrect codec onto your PC, the movie clip may not play back on the PC.
1.Check whether the DirectX provided with the camera is installed.
→If you didn't install the camera driver, please install the DirectX included in the application S/W
[ Installing the DirectX ]
1)Insert the CD provided with the camera.
2)Run the windows explorer and select the
3)Select the DirectX8.1 folder and double click the Setup.exe file. The codec will be installed.