Before contacting a service centre
Battery power quickly drainsThe Camera is being used in low temperaturesKeep the camera in warm conditions (i.e. inside a coat or jacket) and only remove it in order to take images
Camera does not take images when pressing the Shutter buttonThere is insufficient memory capacityDelete unnecessary image filesThe memory card has not been formattedFormat the memory card (p.36)The memory card is exhaustedInsert a new memory cardThe memory card is locked
Refer to [Card Locked!] error messageThe camera s power is offTurn the camera power onThe battery is exhausted
Insert fresh batteries (p.10)Battery is inserted incorrectly with the polarities reversed.
Insert the battery according to the polarity marks (+,
The images are unclearDis-engage flash off modeThe camera mode can t use the flashRefer to the FLASH instruction (p.25)Incorrect date and time is displayedRemove/re-insert battery and switch the camera onA card error has occurred while the memory card is in the camera.Incorrect memory card formatRe-format the memory cardThe images don't play backIncorrect file name (Violation of DCF format)Do not change the image file name
A picture was taken the subject without setting an appropriate macro mode Select an appropriate macro mode to take a clear image.
Taking a picture beyond the flash range Take a picture within the flash range
The lens is smudged or dirty Clean the lensThe flash does not fireFlash off mode has been selectedThe date and time have been set incorrectly or the camera has adopted the default settings
Reset the date and time correctlyThe camera buttons do not operateCamera malfunction80