Before contacting a service centre

Battery power quickly drainsThe Camera is being used in low temperatures

Keep the camera in warm conditions (i.e. inside a coat or jacket) and only remove it in order to take images

Camera does not take images when pressing the Shutter buttonThere is insufficient memory capacityDelete unnecessary image filesThe memory card has not been formattedFormat the memory card (p.36)The memory card is exhaustedInsert a new memory card

The memory card is locked

Refer to [Card Locked!] error messageThe camera s power is offTurn the camera power on

The battery is exhausted

Insert fresh batteries (p.10)

Battery is inserted incorrectly with the polarities reversed.

Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in useThe camera stopped due to a malfunctionRemove /re-insert battery and switch the camera on
The images are unclear

A picture was taken the subject without setting an appropriate macro mode Select an appropriate macro mode to take a clear image.

Taking a picture beyond the flash range Take a picture within the flash range

The lens is smudged or dirty Clean the lensThe flash does not fireFlash off mode has been selectedDis-engage flash off modeThe camera mode can t use the flashRefer to the FLASH instruction (p.25)Incorrect date and time is displayed

The date and time have been set incorrectly or the camera has adopted the default settings

Reset the date and time correctlyThe camera buttons do not operateCamera malfunctionRemove/re-insert battery and switch the camera onA card error has occurred while the memory card is in the camera.Incorrect memory card formatRe-format the memory cardThe images don't play backIncorrect file name (Violation of DCF format)Do not change the image file name

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