199

Appendix > Before contacting a service center

Situation	Suggested remedies
	•	Turn off the camera, and then turn it on again.
The memory card has	•	Remove the memory card, and then insert it
	•	again.
an error		Format the memory card.
	See "Cautions when using memory cards" for
	more details. (p. 192)

	SDXC memory cards use the exFAT file system. To
Your computer does	use SDXC memory cards or UHS-1 memory cards
	that are formatted with the exFAT file system on
not recognize an SDXC
	a Windows XP computer, download and update
or UHS-1 memory card
	the exFAT file system driver from the Microsoft

	website.

Your TV or computer	SDXC memory cards use the exFAT file system. To
	use SDXC memory cards or UHS-1 memory cards
cannot display photos
	that are formatted with the exFAT file system,
and videos that are
	ensure that the external device is compatible
stored on an SDXC or
	with the exFAT file system before connecting the
UHS-1 memory card
	camera to the device.


	If you change the name of a file, your camera may
Cannot display files	not play the file (the name of the file should meet
	the DCF standard). If you encounter this situation,

	display files on your computer.

	•	Ensure that the focus option you set is suitable
	•	for the kind of shot you are capturing.
The photo is blurry		Use a tripod to prevent your camera from
		shaking.
	•
		Ensure that the lens is clean. If not, clean the
		lens. (p. 186)

Situation	Suggested remedies
The colors in the	An incorrect White Balance can create unrealistic
photo do not match	color. Select the proper White Balance option to
the actual scene	suit the light source. (p. 81)

	Your photo is overexposed or underexposed.
The photo is too	•	Adjust the aperture value or the shutter speed.
The photo is too	• Adjust the ISO sensitivity. (p. 79)
bright or too dark.	• Adjust the ISO sensitivity. (p. 79)
bright or too dark.	•	Turn the flash off or on. (p. 101)
	•	Turn the flash off or on. (p. 101)
	•	Adjust the exposure value. (p. 111)

	This camera can have minute distortion when
Photos are distorted	using a wide-angle lens that enables shooting
Photos are distorted	with a wide angle of view. This is normal, and
	with a wide angle of view. This is normal, and
	does not cause malfunction.

Playback screen does	• Ensure that HDMI cable is properly connected
not appear on the		to the external monitor.
connected external	• Ensure that the memory card is properly
device		recorded.

Your computer does	•	Ensure that the USB cable is connected
Your computer does		correctly.
not recognize your	• Ensure that the camera is switched on.
camera	• Ensure that you are using a supported
		operating system.

Your computer	The file transfer may be interrupted by static
disconnects the	The file transfer may be interrupted by static
disconnects the	electricity. Disconnect the USB cable and connect
camera while	electricity. Disconnect the USB cable and connect
camera while	it again.
transferring files	it again.
transferring files

199 NX30PRD002/SEF, EV-NX30ZZBZBCZ, EV-NX30ZZBGBRS, EV-NX30ZZBGBCZ, EV-NX30ZZGGBIR specifications

The Samsung EV-NX30ZZBGBDE, EV-NX30ZZBGBHU, EV-NX30ZZBZBDE, EV-NX30ZZBMBDE, and EV-NX30ZZBZBTR are part of Samsung's advanced camera series that combines cutting-edge technology with user-friendly features. These models offer an impressive array of specifications, catering to both amateur and professional photographers.

At the heart of the Samsung EV-NX30 series is the 20.3-megapixel APS-C sensor, which delivers outstanding image quality with remarkable detail and dynamic range. This large sensor format allows for enhanced low-light performance, making it ideal for shooting in challenging lighting conditions. Coupled with the DRIMe IV image processor, the cameras ensure fast image processing, allowing for quick shutter speeds and reduced lag time.

One of the standout features of the NX30 series is the versatile and intuitive touchscreen interface. The 3.0-inch AMOLED display is not only vibrant but also fully articulating, enabling users to shoot from various angles and perspectives. This flexibility promotes creative framing and enhances the overall shooting experience.

The EV-NX30 models are equipped with advanced autofocus technology, with a hybrid autofocus system that combines phase detection and contrast detection. This ensures rapid and accurate focusing, even on moving subjects. The continuous shooting mode offers up to 9 frames per second, making it suitable for capturing fast-action sequences.

In terms of connectivity, these cameras are equipped with built-in Wi-Fi and NFC capabilities, allowing for effortless sharing of images and remote control via mobile devices. This feature caters to the modern photographer’s needs for connectivity and social media sharing.

Additionally, the NX30 series supports a variety of creative filters and modes, allowing users to apply artistic effects in-camera. From vintage looks to modern artistic styles, these features add a fun element to the photography process.

Overall, the Samsung EV-NX30ZZBGBDE, EV-NX30ZZBGBHU, EV-NX30ZZBZBDE, EV-NX30ZZBMBDE, and EV-NX30ZZBZBTR are exceptional cameras that seamlessly blend advanced technology with user-friendly features. They are perfect for anyone looking to enhance their photography skills, providing versatility, quality, and ease of use in a stylish package. Whether capturing landscapes, portraits, or fast-paced action, these cameras rise to the occasion, making them a worthy addition to any photographer's toolkit.

Appendix > Before contacting a service center

an error

Your computer does

Your TV or computer

and videos that are

Cannot display files

The photo is blurry

bright or too dark.

Photos are distorted

NX30PRD002/SEF, EV-NX30ZZBZBCZ, EV-NX30ZZBGBRS, EV-NX30ZZBGBCZ, EV-NX30ZZGGBIR specifications