PROBLEM

 

 

 

 

 

 

 

 

 

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Cooktop

You have a function error code.

Press touch the on/ff control key sensor. If

control beeps and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the problem persists, disconnect all power

displays an F error

 

CODE

 

CAUSE

 

 

to the range for at least 30 seconds and

code.

 

-SE-

Touch Button Short Error

 

 

then reconnect the power. If this does not

 

 

-LE-

 

Low Voltage Error

 

 

solve the problem, call for service.

 

 

-ot-

Over Temperature Error

 

 

 

 

 

-

 

 

 

 

 

 

-

 

Pan Detection Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call for service.

 

 

CODE

 

CAUSE

 

 

 

 

 

 

 

 

 

-to-

Top Sensor Open Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Sensor-Top)

 

 

 

 

 

-t

 

 

 

-

 

Top Sensor Short Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Sensor-Top)

 

 

 

 

 

-bo-

IGBT Sensor Open Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Assy-Inverter Module)

 

 

 

 

 

-b

 

 

 

-

 

IGBT Sensor Short Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(Assy-Inverter Module)

 

 

 

 

 

-FL-

DC fan motor Error

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The surface units

 

Improper cookware is being used.

Use pans which are flat and match the

will not maintain

 

 

 

 

 

 

 

 

 

 

 

 

 

 

diameter of the surface unit selected.

a rolling boil or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In some areas, the power (voltage)

Cover the pan with a lid until the desired

will not cook fast

 

may be low.

 

heat is obtained.

enough.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The surface units

 

A fuse in your home may be blown

Replace the fuse or reset the circuit

will not turn on.

 

or the circuit breaker tripped.

 

breaker.

 

 

The cooktop controls are set

Check to see the correct control is set for

 

 

improperly.

 

the surface unit you are using.

Pan does not heat

 

Pan not detected.

Check whether the pots or pans are

up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

suitable for induction.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Refer to page 29 for proper pan selection.

 

 

Pan too small for proper pan

Use larger pan or this pan on a smaller

 

 

detection

 

 

 

cooking zone. Refer to page 29 for proper

 

 

and only works with low power.

 

pan selection.

 

 

 

 

 

 

Distance between surface unit and

Check whether the surface unit is properly

 

 

glass ceramic is too large.

 

positioned and touching the glass cooktop

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

surface.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Areas of

 

Food spillover was not cleaned.

Refer to the section on care and cleaning

discoloration on the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

of the glass cooktop on page 61.

cooktop.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The surface is hot and the model

This is normal. The surface may appear

 

 

features a light-colored cooktop.

 

discolored when it is hot. This is temporary

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and will disappear as the glass cools.

The surface unit

 

This is normal.

The element will cycle on and off to

frequently cycles on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

maintain the heat setting.

and off.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The oven will not

 

The range is not completely

Make sure the electrical plug is inserted

turn on.

 

plugged into the electrical outlet.

 

into a live, properly grounded outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A fuse in your home may be blown

Replace the fuse or reset the circuit

 

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The oven controls have been set

See the chapter on operating the oven.

 

 

improperly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The oven is too hot.

Allow the oven to cool.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

06 TROUBLESHOOTING

Troubleshooting _67

Page 67
Image 67
Samsung FE-N300** Cooktop, Control beeps, Displays an F error, Code, Surface units, Will not maintain, Rolling boil or

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