3.7 Troubleshooting
Repairs to the gas and electrical components of this appliance must only be carried out by a suitably qualified and competent person to ensure safety. However, some minor problems can be resolved without requiring the involvement of a specialist (see table below). If the problem cannot be solved, please contact the Samsung customer care center.
PROBLEM | CAUSE | SOLUTION |
A burner does not | Burner parts not correctly installed. | Assemble the burner parts using |
ignite. |
| the centring ridges. |
|
|
|
| Fuse defective or fuse in meter | Fit a new fuse or switch the |
| cabinet switched off. | automatic fuse back on. |
|
|
|
| Plug not in socket. | Push the plug into the socket. |
|
|
|
| Spark plug dirty/damp. | Clean and dry the spark plug. |
|
|
|
| Burner parts dirty/damp. | Clean and dry the burner parts, |
|
| making sure that the outflow |
|
| holes are open. |
|
|
|
| Ventilation opening at the rear | Ensure adequate air supply. |
| closed. |
|
|
|
|
| Main gas valve closed. | Open the main gas valve. |
|
|
|
| Fault in the gas network. | Check with your gas supplier. |
|
|
|
| Gas bottle or tank is empty. | Connect a new gas bottle or |
|
| have the tank filled. |
|
|
|
| Control knob not kept pressed in far | Press the control knob in far |
| enough. | enough between high and low. |
The burner goes out | Control knob not kept pressed in | Press the control knob in far |
after igniting. | long enough or far enough. | enough between high and low for |
|
| at least 5 seconds. |
The burner does not | Burner parts incorrectly installed. | Assemble the burner parts using |
burn evenly. |
| the centring ridges. |
|
|
|
| Burner parts dirty or damp. | Clean and dry the burner parts. |
|
| Check that the outflow holes are |
|
| open. |
|
|
|
| Wrong type of gas used (where | Check that the gas used is |
| bottled gas is used). | suitable for the appliance. |
There is a smell of gas | A burner is turned on but not lit. | Check if any gas taps are open. |
in the vicinity of the |
|
|
|
| |
appliance. | There may be a leak between the | Make sure the connection is |
| coupling and the gas bottle. | airtight. |
|
|
|
GB 21
